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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-03-2011 10:08 PM

HP Recommended

Dear HP Technician

My HP laptop showing me a "Smart Hard disk Error" while starting up the computer when I press power button on.

 

The message displayed on black screen is as below:

 

Smart hard disk error

The smart disk check has detected an imminent failure. To ensure not data loss, please backup the content immidiately and run the Hard Disk Test in system Diagnostics.

 

Hard Disk 1 (301)

F2 system Diagnostics

 

Enter-continue startup

 

Fore information, please visit:

www.hp.com/go/techcenter/startup

 

 

 

I already did the Hard disk self test and it showed all the test were passed.

 

Please help me to resolve this problem

 

thank you

 

regards

neeraj

+61 0432247152

 

2 REPLIES 2

‎08-04-2011 02:28 AM - last edited on ‎02-21-2017 02:30 PM by HP Administrator

HP Recommended

There are 2 ways of running a test on your hard drive . One way is through BIOS (F10) and other is through HP System diagnostics(F2). How exactly was test initiated from your end ?

 

The SMART imminent failure for Hard drive is an indication that your Hard drive is on verge of failure or might fail anytime depending on usage. I would recommend you to backup your files immediately because your hard drive might die at any moment and I'm pretty sure its needs to be replaced.

 

 Kindly check the instructions over here in order to run the test for your hard drive

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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‎07-20-2015 04:06 PM

HP Recommended

I have the imminent failure message but it is on my second hard drive, which is a solid state accelorator drive.  There are not any files there to backup.  A solid state drive that is barely over a year old should not have this problem.  The drive test GOOD using the HP Support Assistant but I still get this message everytime I boot up so my accelerator is now a brake on boot up rathr than an accelerator.  How do I get rid of the message?

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