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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-26-2014 03:27 PM

HP Recommended

In device manager I have an unknown device with a hardware ID's of

 

ACPI\HPQ6000

*HPQ6000

 

And I am unable to deterimine the correct driver for this.  I have the same issue for a Base System Device with the following hardware ID's

 

PCI\VEN_197B&DEV_2392&SUBSYS_179B103C&REV_30

PCI\VEN_197B&DEV_2392&SUBSYS_179B103C

PCI\VEN_197B&DEV_2392&CC_088000

PCI\VEN_197B&DEV_2392&CC_0880

 

Any help would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-26-2014 03:34 PM

HP Recommended

try this

 

HP 3D DriveGuard 5:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=no&prodTypeId=32...

 

 

and

JMicron Card Reader Driver.

 

 

View solution in original post

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2 REPLIES 2

‎02-26-2014 03:34 PM

HP Recommended

try this

 

HP 3D DriveGuard 5:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=no&prodTypeId=32...

 

 

and

JMicron Card Reader Driver.

 

 

Was this reply helpful? Yes No

‎02-26-2014 03:37 PM

HP Recommended

Hi,

 

Download and install the following:

 

HP 3D DriveGuard 5.

 

JMicron Card Reader Driver.

 

Regards,

 

DP-K

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Windows Insider MVP

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