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Honor Student
cx011
Posts: 4
Member Since: ‎09-27-2010
Message 1 of 9 (4,879 Views)

laptop not recognize cdrom

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My laptop hp pavilion dv6000 [dv6815ee], the cdrom is 'PIONEMR DVDRW'

I don't know exactly when this problem start, its from long time might 1.5 years,
i didn't try to solve the problem because i didn't have time in that time, i use
the default operation system that laptop come with[vista (86,32)],and i was
installed TrueCrypt,Ext2Fsd, also DAEMON TOOLS, MagicDisc I used them to create
virtual drive. I think the problem come after i played with these programs like
forced the virtual drive letter from disk management (from windows) to set
different letter (i think these did conflict to the programs, to the system, may
to the bios and may also between these programs daemon tools,MagicDisc,TrueCrypt,
Ext2Fsd[i use it to show my other partion ext2, i set the ext2fsd to permently
show the partions but sometimes not work well and cause hang in the system) ,also
uninstall these virtual drive from device manage, .....

first i was see my cdrom in computer with question mark i was not able to use it,
i guess the problem in that time by these programs because i played with them
settings.i created maximum virtual drive that  these programs can created then i
saw the icon come normal without the question mark and i can use it normal,after
restart the problem it back,i used this method [removed virtual drive and created]
and i sucess use my cdrom,i tried solve the problem when i need it and have time,
but after it use this method three or four time it not work.
sometimes when i close the screen[the system go in sleep mode], after i open the
screen the system recognize cdrom[the cdrom after open screen go read the cd if
there].

the strange thing also i cannot boot from cdrom, i tried to change the cdrom to
check if the cdrom not work,same thing the system not recognize cdrom or show any
message occurred as a result of put different cdrom. I put my cdrom in different
laptop [same model] and it works fine.

i read in internet diffrenet cases about cdrom not recognize and cheacked many
thing like delete some keys from regestry and use programs like Mats_Run from
microsoft and programs like 'VSO Inspector',Alcohol,Nero. also i tried uninstall
Protections from the cdrom i installed different versions of SPTD
'SCSI Pass Through Direct','daemon tools'. i uninstall cdrom drive from device
manager and tried scan for new hardware, also uninstall ata/atapi controls,i reset
the DMA status of all ATA drives, delete atapi.sys,nothing work well.

I used recovery manager to restore the system to the factory default state to check if
the problem from the system, nothing happen, so i tried this time recovery without
put cdrom in the laptop after finish recovery i put the cdrom, its recognized, after
some days i played sound cd after some 2 or 3 tracks suddenly the cdrom disappear,
after that i repeated also recovery without the cdrom after that put cdrom but this
time not recognize.

I tried many thing to understand and solve the problem, i upgraded the bios before
the problem occured, i taked backup, i restore it after the problem occure, i return
upgraded to latest version. i modify settings in files[PHLASH.INI, PHLASH.AUT,
PHLASH.NOR] from HideAll=1 to HideAll=0 to show the advance options in Winphlash after
i tried options there but nothing solve the problem,
i think may the problem its related with bios specially with DMI.
[after i put different cdrom the bios in list of ordering boot i get exclamation mark
before the cdrom when the cdrom option enable, in orginaly cdrom no icons get when
enable or disable or also remove the cdrom and run the laptop without cdrom.]

i also removed the battery ant RTC battery and waited some minutes nothing happend
also the result of the log of test memory and harddisk not earsed. i tried do hard
reset but i failed

I used linux[by usb],but it's also cannot recognize the cdrom then i create dos to
boot from usb it's also cannot recognize i tried many dos drive, some of them cannot
recognize cdrom at all, others give me loop of errors and sometime hang. i tried many
programs in dos, i found program which recongize the cdrom, it show me informations
about cdrom like Model number,Serial number,Firmware revision,Peripheral device type,
Protocol type for device,Command packet size. atacd203

im sure the all cicuits of motherboard work fine but there some wrong.

i have some records of my tried in atacd203
1)-------------------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
************************* Identify Device Data *********************
Model number....................... PIONEER DVDRW  DR-KD08HB                
Serial number...................... DDL009213WL       
Firmware revision.................. 1K09    
Peripheral device type ............ CD-ROM
Removable device................... yes
Protocol type for device........... ATAPI
Command packet size................ 12 bytes
Command packet DRQ type ........... accelerated (fastest=50us)
DMA supported...................... yes
LBA supported...................... yes
Disabling of IORDY supported....... yes
IORDY supported.................... yes
Overlap operation supported........ no
PIO transfer cycle timing.......... mode 2 (240 ns, i.e. 8.33 MB/sec)
SingleWord DMA transfer............ mode 2 (240 ns, i.e. 8.33 MB/sec)
Support MultiWord DMA transfer..... mode 0 (480 ns, i.e. 4.17 MB/sec)
Support MultiWord DMA transfer..... mode 1 (150 ns, i.e. 13.3 MB/sec)
Support MultiWord DMA transfer..... mode 2 (120 ns, i.e. 16.7 MB/sec)
Active MultiWord DMA transfer...... mode 2 (120 ns, i.e. 16.7 MB/sec)
Enhanced PIO transfer modes........ mode 3 (180 ns, i.e. 11.1 MB/sec)
Press 'ENTER' to continue or any other key to exit:Enhanced PIO transfer modes........ mode 4 (120 ns, i.e. 16.7 MB/sec)
Min MultiWord DMA xfr cycle........ 120 ns
Manuf/rec MultiWord DMA xfr cycle.. 120 ns
Min PIO transfer w/o Flow Control.. 240 ns
Min PIO xfr w/IORDY Flow Control... 120 ns
************************ Inquiry Device Mode Pages Data ************
Medium type code = 0x71 (door open or no caddy inserted)
.....Testing secondary drive on primary controller.....
.....Testing primary drive on secondary controller.....
.....Testing secondary drive on secondary controller.....
ATAPICD: Done.


2)-------------------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
************************* Identify Device Data *********************
Model number....................... PIONEER DVDRW  DR-KD08HB                
Serial number...................... DDL009213WL       
Firmware revision.................. 1K09    
Peripheral device type ............ CD-ROM
Removable device................... yes
Protocol type for device........... ATAPI
Command packet size................ 12 bytes
Command packet DRQ type ........... accelerated (fastest=50us)
DMA supported...................... yes
LBA supported...................... yes
Disabling of IORDY supported....... yes
IORDY supported.................... yes
Overlap operation supported........ no
PIO transfer cycle timing.......... mode 2 (240 ns, i.e. 8.33 MB/sec)
SingleWord DMA transfer............ mode 2 (240 ns, i.e. 8.33 MB/sec)
Support MultiWord DMA transfer..... mode 0 (480 ns, i.e. 4.17 MB/sec)
Support MultiWord DMA transfer..... mode 1 (150 ns, i.e. 13.3 MB/sec)
Support MultiWord DMA transfer..... mode 2 (120 ns, i.e. 16.7 MB/sec)
Active MultiWord DMA transfer...... mode 2 (120 ns, i.e. 16.7 MB/sec)
Enhanced PIO transfer modes........ mode 3 (180 ns, i.e. 11.1 MB/sec)
Press 'ENTER' to continue or any other key to exit:Enhanced PIO transfer modes........ mode 4 (120 ns, i.e. 16.7 MB/sec)
Min MultiWord DMA xfr cycle........ 120 ns
Manuf/rec MultiWord DMA xfr cycle.. 120 ns
Min PIO transfer w/o Flow Control.. 240 ns
Min PIO xfr w/IORDY Flow Control... 120 ns
************************ Inquiry Device Mode Pages Data ************
Medium type code = 0x14 (120 mm CD-ROM (CD-R) Hybrid disc (Photo CD), door closed or caddy inserted)
.....Testing secondary drive on primary controller.....
.....Testing primary drive on secondary controller.....
.....Testing secondary drive on secondary controller.....
ATAPICD: Done.


3)
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
************************* Identify Device Data *********************
Model number....................... PIONEMR DVDRW  DR-KD08HJ                
Serial number...................... DLL809293_L(      
Firmware revision.................. 1K09 (  
Peripheral device type ............ CD-ROM
Removable device................... yes
Protocol type for device........... ATAPI
Command packet size................ 12 bytes
Command packet DRQ type ........... accelerated (fastest=50us)
DMA supported...................... yes
LBA supported...................... yes
Disabling of IORDY supported....... yes
IORDY supported.................... yes
Overlap operation supported........ no
PIO transfer cycle timing.......... mode 2 (240 ns, i.e. 8.33 MB/sec)
SingleWord DMA transfer............ mode 2 (240 ns, i.e. 8.33 MB/sec)
Support MultiWord DMA transfer..... mode 0 (480 ns, i.e. 4.17 MB/sec)
Support MultiWord DMA transfer..... mode 1 (150 ns, i.e. 13.3 MB/sec)
Support MultiWord DMA transfer..... mode 2 (120 ns, i.e. 16.7 MB/sec)
Active MultiWord DMA transfer...... mode 2 (120 ns, i.e. 16.7 MB/sec)
Enhanced PIO transfer modes........ mode 3 (180 ns, i.e. 11.1 MB/sec)
Enhanced PIO transfer modes........ mode 4 (120 ns, i.e. 16.7 MB/sec)
Min MultiWord DMA xfr cycle........ 120 ns
Manuf/rec MultiWord DMA xfr cycle.. 120 ns
Min PIO transfer w/o Flow Control.. 240 ns
Min PIO xfr w/IORDY Flow Control... 120 ns
************************ Inquiry Device Mode Pages Data ************
Medium type code = 0x14 (120 mm CD-ROM (CD-R) Hybrid disc (Photo CD), door closed or caddy inserted)
.....Testing secondary drive on primary controller.....
************************* Identify Device Data *********************
Model number....................... ےےےےےےےےےےےےےےےےےےےے
Serial number...................... ےےےےےےےےےے
Firmware revision.................. ےےےے
Peripheral device type ............ unknown or no device
Removable device................... no
Protocol type for device........... reserved
Command packet size................ 12 bytes
Command packet DRQ type ........... microprocessor (slow=3ms)
DMA supported...................... yes
LBA supported...................... yes
Disabling of IORDY supported....... yes
IORDY supported.................... yes
Overlap operation supported........ yes
PIO transfer cycle timing.......... mode 255
SingleWord DMA transfer............ mode 255
Active SingleWord DMA transfer..... mode 0 (960 ns, i.e. 2.08 MB/sec)
Active SingleWord DMA transfer..... mode 1 (480 ns, i.e. 4.17 MB/sec)
Active SingleWord DMA transfer..... mode 2 (240 ns, i.e. 8.33 MB/sec)
Active SingleWord DMA transfer..... mode 3
Active SingleWord DMA transfer..... mode 4
Active SingleWord DMA transfer..... mode 5
Active SingleWord DMA transfer..... mode 6
Active SingleWord DMA transfer..... mode 7
Active MultiWord DMA transfer...... mode 0 (480 ns, i.e. 4.17 MB/sec)
Active MultiWord DMA transfer...... mode 1 (150 ns, i.e. 13.3 MB/sec)
Active MultiWord DMA transfer...... mode 2 (120 ns, i.e. 16.7 MB/sec)
Active MultiWord DMA transfer...... mode 3
Active MultiWord DMA transfer...... mode 4
Active MultiWord DMA transfer...... mode 5
Active MultiWord DMA transfer...... mode 6
Active MultiWord DMA transfer...... mode 7
Exp. time to release (cmd rcvd).... 65280 ns
Exp. time to release (srvc cmd).... 65280 us
Major version number (std)......... 32640
Minor version number (std)......... 65280
************************ Inquiry Device Mode Pages Data ************
Medium type code = 0x8 (80 mm CD-ROM Hybrid disc (Photo CD), door closed or caddy inserted)
.....Testing primary drive on secondary controller.....
.....Testing secondary drive on secondary controller.....
ATAPICD: Done.


these the records if i use atacd203 with debug option:
1)-----------------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=0
---Get ATAPI Identify Device data---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
---Get ATAPI Identify Device data---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing secondary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=1
---Get ATAPI Identify Device data---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
---Get ATAPI Identify Device data---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing primary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=0
.....Testing secondary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=1
ATAPICD: Done.


2)----------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=0
---Get ATAPI Identify Device data---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
---Get ATAPI Identify Device data---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing secondary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=1
---Get ATAPI Identify Device data---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
---Get ATAPI Identify Device data---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing primary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=0
.....Testing secondary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=1
ATAPICD: Done.

3)-------------------------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=0
---Get ATAPI Identify Device data---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
---Get ATAPI Identify Device data---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
Error  reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing secondary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=1
---Get ATAPI Identify Device data---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
--- Polling method in use ---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
Error  reg=0x0 (MCR:0,ABRT:0,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
---Get ATAPI Identify Device data---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
--- Polling method in use ---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
Error  reg=0x0 (MCR:0,ABRT:0,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing primary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=0
.....Testing secondary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=1
ATAPICD: Done.


i get some  hope to solve the problem after i saw the Announcements of ask Expert day
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Tutor
Carlosfolv
Posts: 7
Member Since: ‎09-21-2010
Message 2 of 9 (4,873 Views)

Re: laptop not recognize cdrom

Hi cx011,

 

you can try this:

 

Acess Regedit using the Run tab


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro​l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Remove upper and lower filters from the registry
in the right pane, right-click UpperFilters , and click Delete .
Click Yes to confirm the removal of the UpperFilters registry entry.
In the right pane, right-click LowerFilters , and click Delete .
Click Yes to confirm the removal of the LowerFilters registry entry.
Exit Registry Editor, and then restart the computer.

 

 

Good luck,

CO

Honor Student
cx011
Posts: 4
Member Since: ‎09-27-2010
Message 3 of 9 (4,871 Views)

Re: laptop not recognize cdrom

i already did these, thank u its not work, i have diffrent case.

Honor Student
cx011
Posts: 4
Member Since: ‎09-27-2010
Message 4 of 9 (4,850 Views)

Re: laptop not recognize cdrom

[ Edited ]

the bios,vista cannot detected any cdrom.

bios not attract[when i put cd-rom from laptop or remove or enable or disable cdrom boot], it's like this bios options
[cd rom options] for the laptop dummy.

i can detected there is cdrom and get cdrom status[open, close ,loading,also some information,speed] from dos in atacd203 program.

the cdrom its work in different laptop. i don't think there is problem with the connection because i can get information
by atacd203 from dos about the cdrom.

Regents Professor
HaggisCat
Posts: 4,461
Member Since: ‎12-28-2009
Message 5 of 9 (4,770 Views)

Re: laptop not recognize cdrom

[ Edited ]

I believe the problems is not with the hard drive or the CD/DVD ROM, but what is on the hard drive that is keeping the OS from recognizing the ROM.

 

 If I am reading the posts correctly I think you have tried enabling the CD/DVD -ROM in the BIOS. Is that correct ?

 

Use Partition Wizard to delete and merge any partitions that were not shipped with the laptop. With Vista there should be recovery and the OS partition and nothing else. Other partitions containing additional OS's can cause Vista not to recognize the CD drive.

 

  http://www.partitionwizard.com/free-partition-manager.html

 

Ounce you have cleaned up the hard drive, if the CD drive is still not recognized, try reinstalling the drivers for the CD/DVD ROM in the device manager.

 

 If that does not work, try performing another system restore with the recovery partition, maybe with the hard drive cleaned up with Partition Wizard it will reinstall Vista correctly to recognize the CD drive.

 

 Another thing to do is to create a system recovery loaded on a USB flash drive. Your specific model was not coming up with the info. you have given so here is the instructions for a dv6000 cto. They are the same.

 

 http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01890478&tmp_task=useCategory&lc=en&dlc=en&cc=u...

 

 Still another option is to remove the hard drive and connect it to another computer through USB and delete everything on the hard drive and create unallocated space. Reinstall it back into the laptop and with nothing on the hard drive the BIOS may recognize that you can boot from the CD/DVD ROM drive. With that you will be able to recover your system back to Vista and of course you will have to order some recovery disk's from HP.

 

 Any of the above procedures are experimental and I can not guarantee if they will work, they may make things worse.

 

Teacher
burnin_the_chip
Posts: 72
Member Since: ‎09-28-2010
Message 6 of 9 (4,591 Views)

Re: laptop not recognize cdrom

is the issue still occurring?

i might know whats happened looking into a fix

Honor Student
aspectus
Posts: 2
Member Since: ‎11-16-2010
Message 7 of 9 (4,480 Views)

Re: laptop not recognize cdrom

I have a similar problem.  I have an HP Pavilion laptop dv6915nr running Vista. 

 

It has a                 Pioneer DVDRW DR-KD08HB 1K09                that has quit working.  I can open it and see it just fine, but any disc that I put in will not show up.  The disc will not even spin up.  This is the device info:

 

D: Device Type: DVD/CD-Rom
 Vendor ID: PIONEER
 Product ID: DVDRW  DR-KD08HB
 Product Rev: 1K09
 Vendor Info:  08/03/31  PIONEER 

 

I have an old image that I can try and restore it to, but it is on discs!  Ugh

 

I don't think I have a partition. 

 

 

Honor Student
tpmevec
Posts: 2
Member Since: ‎09-27-2010
Message 8 of 9 (4,454 Views)

Re: laptop not recognize cdrom

I have the same problem with my Pavillion dv2845se. Anyone that thinks that fixing this or the sound device not functioning issue can be done with software is mistaken. I have been running Ubuntu Linux on this PC off and on since I got it a little over 2 years ago. The sound issue I had was fixable for a while by freezing my laptop for up to an hour. I haven't had the time to try that with the CD drive issue but I am looking forward to trying. I can say, I would not buy another HP, even the desktops which seem to run fine, just because they do not seem to do any total care other than autoupdates to their update software. Good luck getting this to work. If you really want to keep the laptop and need a drive, consider and external USB burner. That is what I am using to fix my sound issue. lol

Honor Student
aspectus
Posts: 2
Member Since: ‎11-16-2010
Message 9 of 9 (4,449 Views)

Re: laptop not recognize cdrom

Yeah.  I had my problem intermitently and they will not do anything for me.  In fact they tried to get me to pay to diagnose it when it went out for a few weeks and I finally decided to call them.  It had been out of warranty for a little over a month at that point.  If anyone knows a number to contact HP to get things done, let me know.

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