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solidpro9
Posts: 3
Member Since: ‎07-04-2009
Message 1 of 6 (1,501 Views)

laptop wireless wont turn on

ok when i turn the switch to turn the wireless on the light just stays green and the wireless wont work at all. this has been going on for a very long time. also when i turn the laptop on it restarts it self a couple of times. anyone know whats wrong?

 

 

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CRD1976
Posts: 19
Member Since: ‎07-01-2009
Message 2 of 6 (1,489 Views)

Re: laptop wireless wont turn on

try doing a hard reset....remove battery and unplug AC, press power button for about 30 seconds...put the battery in plug in AC press power button , hope this helps. good luck
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Huffer
Posts: 12,025
Member Since: ‎11-12-2008
Message 3 of 6 (1,481 Views)

Re: laptop wireless wont turn on

Please help us help you...need the model number.
Honor Student
solidpro9
Posts: 3
Member Since: ‎07-04-2009
Message 4 of 6 (1,447 Views)

Re: laptop wireless wont turn on

the model is dv6449us
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Huffer
Posts: 12,025
Member Since: ‎11-12-2008
Message 5 of 6 (1,437 Views)

Re: laptop wireless wont turn on

Pavilion dv6000 series with model numbers lower than 6500 with AMD processors are the subject of a recall for the motherboard which shows up as bad wireless or bad video or other problems. There is a warranty service enhancement which extends the warranty to 24 months and HP will replace the motherboard. There are literally hundreds of posts here and on the internet about the nvidia video chipset issue which affects your series and a whole lot more.

 

 

Honor Student
solidpro9
Posts: 3
Member Since: ‎07-04-2009
Message 6 of 6 (1,434 Views)

Re: laptop wireless wont turn on

where would i be able to contact hp about this problem and send in my laptop?
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