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Top Student
Posts: 4
Member Since: ‎07-03-2014
Message 1 of 4 (160 Views)
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m6 Notebook Hard Drive Problems

Hi,

 

I have an m6-1045dx Pavilion Notebook, i5 processor, 8gb RAM, 750gb Hard Drive @5400 RPM, Windows 8 (upgraded from Win7).

 

I've been working on setting up a partition on my hard drive to dual boot Windows and Ubuntu.  In doing so I found that, my hard drive needed to be checked with chkdsk.  After attempting this and locking up laptop, I ran the UEFI component tests and found that the Short DST Test failed while the Optimized DST Test passed.  What does this mean? Should I be looking at replacing my hard drive or is there a solution to the problem?

 

Thank you in advance!

Regents Professor
Posts: 4,472
Member Since: ‎04-01-2014
Message 2 of 4 (146 Views)

Re: m6 Notebook Hard Drive Problems

hi pshuff

Failure of the short Disk Self Test (DST) would indicate your Hard Drive is failing and will need to be replaced. If you can still access Windows, I would back-up all my personal files etc as soon as possible.

If your notebook is still under warranty, contact HP directly with the 24-digit failure id, to have the drive replaced.

thanks

visruth

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Top Student
Posts: 4
Member Since: ‎07-03-2014
Message 3 of 4 (135 Views)

Re: m6 Notebook Hard Drive Problems

[ Edited ]

Thanks visruth for your assistance, that really helps!

Regents Professor
Posts: 4,472
Member Since: ‎04-01-2014
Message 4 of 4 (129 Views)

Re: m6 Notebook Hard Drive Problems

@pshuff Glad I could help you. Visit the forum if you have any doubts. :smileyhappy:

thanks

visruth
As a frequent contributor to the HP Consumer Support Forums, HP provides me access to HP ENVY x2 15t at no charge, so that I can respond to the issues raised on the Forum easily.


+++ Click Kudos / White thumb to say thanks
+++ Click Accept as Solution if this solves your issue
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