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Honor Student
Ladyrolla87
Posts: 3
Member Since: ‎07-04-2014
Message 1 of 5 (67 Views)

my hp 2000-2d19WM

My hp notebook will not work mainly the keypad and mouse i tried factory resetting but when i try to type to register my computer the mouse will not work or key padi cant even get to the Windows 8 page please please please sombody help its a new laptop 3months old im in dire need of help
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Huffer
Posts: 10,661
Member Since: ‎11-12-2008
Message 2 of 5 (66 Views)

Re: my hp 2000-2d19WM

Where are you located? (Country). This sounds like a hardware issue that is going to require warranty support. 

Honor Student
Ladyrolla87
Posts: 3
Member Since: ‎07-04-2014
Message 3 of 5 (57 Views)

Re: my hp 2000-2d19WM

Im in Florida
Provost
Huffer
Posts: 10,661
Member Since: ‎11-12-2008
Message 4 of 5 (47 Views)

Re: my hp 2000-2d19WM

Call 1-800-HP-INVENT and make a warranty claim

Honor Student
Ladyrolla87
Posts: 3
Member Since: ‎07-04-2014
Message 5 of 5 (21 Views)

Re: my hp 2000-2d19WM

What if i don't have a warrenty do you think they will still assist me my hp laptop is 3months old i just really would like it repaired.

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