Question
Reply
 
Top Student
Alpost
Posts: 5
Member Since: ‎04-27-2013
Message 1 of 10 (3,254 Views)
Accepted Solution

pavillion g6 power plug light blinking computer won't turn on

My Pavillion g6 will not power up. The blue light where the charger plugs in blinks. I have tried another charger.It still won't work. When pressing the power button the button light doesn't even light.

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 2 of 10 (3,227 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

 

Hello Alpost,

 

I understand you state the laptop you have does not turn on, is that correct? I will be more than happy to help you with this issue.

 

Can you please provide the full make and model of the computer you have, if you are unsure where to locate that information please have a look at this link.

 

 

Please respond back at your earliest convenience.

Thanks

 

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
Top Student
Alpost
Posts: 5
Member Since: ‎04-27-2013
Message 3 of 10 (3,225 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

Red Rose,

 

The model number is: Pavillion g6-1c45dx. You are correct. It will not turn on. The onl sign it has power is the AC adapter light on the computer glows. the light on the power button does not glow.

I would be grateful for any suggestions.

 

Thanks for the reply.

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 4 of 10 (3,222 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

 

Alpost,

 

Thank you for that information.

 

I understand you mentioned you tried a different charger but the results did not change. Have you tried with no battery and just the charger inserted only? If you have not, try that.

 

Please respond back at your earliest convenience.

Thanks

 

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
Top Student
Alpost
Posts: 5
Member Since: ‎04-27-2013
Message 5 of 10 (3,211 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

Red Rose

I have tried the different power options. The results ar the same.

 

Thanks

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 6 of 10 (3,207 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

 

Alpost,

 

Other than the LED light next to the charger port, do the caps or number lock lights blink?

 

 

Please respond back at your earliest convenience.

Thanks

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
Top Student
Alpost
Posts: 5
Member Since: ‎04-27-2013
Message 7 of 10 (3,203 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

Red Rose,

The charger port light is the "only" thing that shows any sign of life.

Thanks

 

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 8 of 10 (3,202 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

 

Alpost,

 

 

It sounds like an issue with your motherboard; do you know if the computer is still covered under warranty? If you are not sure, have a look at this link to confirm.

 

Please respond back at your earliest convenience.

Thanks

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
Top Student
Alpost
Posts: 5
Member Since: ‎04-27-2013
Message 9 of 10 (3,194 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

Red Rose,

I am going to treat this issue as if it is the motherboard. The computer is out of warranty so I guess I will trash it.

The display is also out. I was going to replace it, but it's no longer worth it with the motherboard issue.

Thanks for your help.

 

 

                                          Alpost

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 10 of 10 (3,189 Views)

Re: pavillion g6 power plug light blinking computer won't turn on

 

Alpost,

 

Okay, sorry we couldn’t fix this issue without having to replace hardware on it.

 

I hope everything works out for you, if you any future issues or questions, do not hesitate to ask.

 

Have a great day

 

Thank You

 

 

 

 

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation