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Honor Student
Posts: 3
Member Since: ‎08-31-2011
Message 1 of 6 (62,665 Views)

probook 6450B no driver fior USB\VID_138A&PID_003C where and what is it

 have a sysprepped image for win732  have this probook 6450b

have a unknown device in device manager i have tried installing new drivers scanning application driver cd wihtn no luck

put the device id into goodle comes up as a finger print sensor i cabnt find ti why is this so fing diffiult  anyone have an idea thanks

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Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 2 of 6 (62,617 Views)

Re: probook 6450B no driver fior USB\VID_138A&PID_003C where and what is it

Hi,

 

If it's the validity sensor driver, try the one on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Regards,

 

DP-K

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Honor Student
Posts: 3
Member Since: ‎08-31-2011
Message 3 of 6 (62,611 Views)

Re: probook 6450B no driver fior USB\VID_138A&PID_003C where and what is it

DP-K

 

Thank you but no go still giving me the finger so to speak

i thougt 7 found everyting lol  you would think that scanning the appication driver cd would fix ti but no. is that just

crazy or what? shouldnt be this difficult

Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 4 of 6 (62,608 Views)

Re: probook 6450B no driver fior USB\VID_138A&PID_003C where and what is it

Hi,

 

Could you go back to Device Manager, right click this device and select Properties, click the Details tab, select Hardware Ids from the dropdown box and post back with all the entries here.

 

Note.  I did notice that a pre-requisite for this driver is that you have HP Protect Tools already installed before installing the validity driver.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Honor Student
Posts: 3
Member Since: ‎08-31-2011
Message 5 of 6 (62,604 Views)

Re: probook 6450B no driver fior USB\VID_138A&PID_003C where and what is it

ok im a dork i had the wrong laptop typed in i think i had a pd6450  not the 6460b  the validity dirver did work

so thank you  vm!!

Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 6 of 6 (62,602 Views)

Re: probook 6450B no driver fior USB\VID_138A&PID_003C where and what is it

Hi,

 

Good to hear you've got it working Smiley Happy

 

All the best,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

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