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mistyd99
Posts: 1
Member Since: ‎04-17-2011
Message 1 of 2 (203 Views)

"O" key does not work correctly on NEW g7-1070us laptop

I just bought and opened this laptop and the "o" key does not work when typing normally. it only works if you pound it directly head-on or on the top. I jumped on the internet and typed in google.com and it came out ggle.cm. Is there a simple fix to this or must I return the laptop for a new one? It seems as though the key mechanism beneath the key is off center or something.

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DavidPK
Posts: 33,744
Member Since: ‎09-24-2010
Message 2 of 2 (198 Views)

Re: "O" key does not work correctly on NEW g7-1070us laptop

Hi,

 

I would recommend taking it back to the retailer and getting a replacement - you shouldn't have to be trying to fix this sort of issue on a brand new notebook.

 

Regards,

 

DP-K

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