HP Support Forums
Join in the conversation.
07-26-2009 11:51 PM - edited 07-26-2009 11:53 PM
My laptop heat up then shuts down when I am doing more then one thing at a time or when I go to a website that has video and sound.
It also happened while I was installing the office suite. It also happened when I was trying to watch a hulu video on my tv set. I updated the
bios with the same problem. This did not happen until after I had to install a new motherboard and CPU. I even sprayed the air intake area
which is another possible fix on the HP trouble shooting area. If there are many of you with this same problem, then we may need to get
together to file our complaint. I paid a lot for this laptop and I would certainly be upset if this product turns into a paper weight.
07-28-2009 08:36 PM