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Honor Student
anjala1987
Posts: 1
Member Since: ‎08-30-2011
Message 1 of 7 (5,610 Views)

warning machine is not in committed state

warning machine is not in committed state error comes in probook 4530s note book. Please send the solution for this issue.

Associate Professor
wes_notebooks
Posts: 836
Member Since: ‎12-05-2008
Message 2 of 7 (5,570 Views)

Re: warning machine is not in committed state

anjala1987,

 

This error occurs when the DMI version of the system board is incorrect.  You will need to set up a service event by contacting Customer Service.

 

Sorry for the inconvenience.  Did you recently replace the system board or have service done?

 

-Wes


I am an HP employee.
Student
seamless
Posts: 1
Member Since: ‎02-07-2012
Message 3 of 7 (4,470 Views)

Re: warning machine is not in committed state

Hi,

I hava the same problem with my Probook 4530s. I just change the mother board and then no serial and product number. How can you help me to resolve the problem?

Associate Professor
wes_notebooks
Posts: 836
Member Since: ‎12-05-2008
Message 4 of 7 (4,464 Views)

Re: warning machine is not in committed state

seamless,

See my response to anjala. You'll need to have an authorized service center tattoo the new system board.

-wes

I am an HP employee.
Tutor
cdisxm
Posts: 8
Member Since: ‎10-26-2011
Message 5 of 7 (3,943 Views)

Re: warning machine is not in committed state

Thanks for the answer. I would only see this as a solution if we knew for certain the system has been changed.

The computer was purchased brand new from the store who are HP dealers.

Could this suggest the motherboard has been changed and it is not a new computer?

 

Thanks for your clarification.

 

Honor Student
Brotts
Posts: 2
Member Since: ‎08-01-2013
Message 6 of 7 (2,253 Views)

Re: warning machine is not in committed state

Hello,

I have been reading and trying different utilities grrrrrrrrrrr lol I work for Trinity Information Services and we are a authorized service center. I just changed the system board on a HP 6560b and I am getting the WARNING - MACHINE IS NOT IN COMMITTED STATE.  I read your post that you have to be a authorized service to tattoo the new system board. With that said, where do I get the utility to fix this problem, being an authorized tech.

Thanks,

Scott

Regents Professor
AttackofZaq
Posts: 4,472
Member Since: ‎10-09-2012
Message 7 of 7 (2,242 Views)

Re: warning machine is not in committed state


Brotts wrote:

Hello,

I have been reading and trying different utilities grrrrrrrrrrr lol I work for Trinity Information Services and we are a authorized service center. I just changed the system board on a HP 6560b and I am getting the WARNING - MACHINE IS NOT IN COMMITTED STATE.  I read your post that you have to be a authorized service to tattoo the new system board. With that said, where do I get the utility to fix this problem, being an authorized tech.

Thanks,

Scott


Normally, a lack of a tattoo causes a totally different error.  Also, when the tattoo is missing the computer still works but it will not allow you to install an HP OEM version of Windows.  So, I do not believe the tattoo is what you're missing.

As an Authorized Service Center you should have some special means of contacting HP directly.  These forums are not a direct line to HP or HP Support, but rather a peer-to-peer community.  Any HP Employees you see on here, such as myself, are here to help but not normally in an official capacity.  I suggest you get in touch with HP directly and let them know about the problem.  You likely need a completely different motherboard.

I hope this helps, have a great day!

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