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Re: ALL DV6t i7 owners if you have poor performance, click here (3735 Views)
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Honor Student
WipedOut
Posts: 3
Registered: ‎04-20-2012
Message 1 of 11 (3,863 Views)

ALL DV6t i7 owners if you have poor performance, click here

I bought a few HP's back around November of 2011 which were the DV6t quad I7 machines.  The fans never stopped running, the performance wasn't what I had hoped for, and I was disappointed to say the least as I was troubled with constant lags and the system hanging.  16gb of ram did not help too much and when I placed a solid state drive in I knew something was wrong.  Versus sending in the laptop and hoping someone would do more than clean the system I took the plunged and opened it up.  The findings were completely shocking.

 

So why do we all have problems you ask?

 

Well.......it's a little hard to cool the pc if the factory isn't using properly forged heatsinks or even tightning them down all the way.  I know the core is basicallyglass and britle but that doesn't explain why I have two heatsink pads still in perfect square shape since after all they never touched the north or south bridge of the mainboard.  The cpu heatsink was installed ok but you could easily see a faint gap when looking at it closely before removal.  

 

So an I7 has this problem......what about my older G71-340us?  Yep, same problem there too and in fact after I fixed the issue by properly installing the heatsink and using arctic silver 5 my performance jumped on the g71 so much I doubt I would have upgraded to begin with.  The i7, now I finally have the performance I bought and on an SSD this machine can fly. 

 

How to know if your affected:

Can you hear the fan almost the entire time you are on the machine?  Do CPU temps show it hovering at 65c at idle?  My temps now hover at 49c at idle and 65c at full load.   

 

My advice, don't send your machine into hp.  If they couldn't id the problem prior to this what makes you think they will do anything more than blow it out with compressed air and move on to the next repair?   I must say though, I love the recommendation by hp to always run the pc in battery saver mode to avoid problems,  Isn't that why we all bought the I7 so in the end we could all have i3 performance.

 

And to all those who say this isn't possible look at the evidence for yourself.  The heatsink pads on laid on top of a ram upgrade box.  See both still intact?

 

 

HP.............some U.S. customer support would be nice.  The advice you offer your customers is nothing more than an insult when we have supported you for this long.

 

I will never buy one of your inferior products again.  Will only buy from a company who can properly attach 8 screws to a motherbard.

 

 

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Student
RyanC2
Posts: 1
Registered: ‎04-23-2012
Message 2 of 11 (3,830 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here

Thank You, fixed all my darn problems!  

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Master's Graduate
SSDdrive
Posts: 592
Registered: ‎03-23-2012
Message 3 of 11 (3,805 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here

[ Edited ]

Body:

Yeah about that rattle you might have some screws lose buddy.  What the hell does that have to do wtih the post I made?  Either learn to read or just shake that rattle some more

 

 

 

 

 

If it were a rattler. . . .

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Honor Student
WipedOut
Posts: 3
Registered: ‎04-20-2012
Message 4 of 11 (3,772 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here

Thanks :smileywink:, but no need to park cores.  I can set my laptop in my lap now with all cores rolling, a game in full swing and still not hit the temps I used to reach when I first pull the laptop out of the bag.  No joke, my computer ran hotter at idle a few weeks ago than it does now on a full blow cpu burn in test with all cores maxed to 100% for over 30 minutes.  I would hate to know how many people reading this are affected by the same flaws but if you have the guts to do it yourself or billfold to pay someone else to do it for you I highly urge you to.  Not only did it make a difference in my machine, but now I know it will last longer than 12 months.  No comptuer would last long under the conditions it was in prior.   That much heat will kill everything!

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 5 of 11 (3,746 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here

Thanks WipedOut, hopefully the HP engineers will read this thread.

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Student
coldgold671
Posts: 3
Registered: ‎04-25-2012
Message 6 of 11 (3,737 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here

I have exactly the same problem. The Laptop starts heating in no time. Gets so hot that even my laptop cooler feels useless. I have my laptop HP DV6T Intel core i7 8400 since one and a half year. The heating problem was always there but of late the temperature of the laptop is extreme. Even under ac, it still is warm. Only the left side of the laptop facing me gets heated up while the right side remains cool. I will try the solution mentioned by WipedOut. Hopefully it works for me. I paid around $ 2200 at that time to buy the stae of art stuff with touchscreen, 8 GB RAM , BluRay , Lightscribe etc., and really unhappy with the extreme heat from my laptop. Technical support was mere cut and paste replies...like update BIOS etc. Gave up on them.

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 7 of 11 (3,735 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here


coldgold671 wrote:

I have exactly the same problem. The Laptop starts heating in no time. Gets so hot that even my laptop cooler feels useless. I have my laptop HP DV6T Intel core i7 8400 since one and a half year. The heating problem was always there but of late the temperature of the laptop is extreme. Even under ac, it still is warm. Only the left side of the laptop facing me gets heated up while the right side remains cool. I will try the solution mentioned by WipedOut. Hopefully it works for me. I paid around $ 2200 at that time to buy the stae of art stuff with touchscreen, 8 GB RAM , BluRay , Lightscribe etc., and really unhappy with the extreme heat from my laptop. Technical support was mere cut and paste replies...like update BIOS etc. Gave up on them.


Be sure to post back what you find during disassembly, document it if you can.

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Honor Student
WipedOut
Posts: 3
Registered: ‎04-20-2012
Message 8 of 11 (3,708 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here

So we can all be clear on what ssd in a bad mood guy said:

 

It's for unparking the cores!
From:  Teacher
Sent: 04-26-2012 08:27 AM
 

It shows you how to unpark the cores manually!

 

 

 

 

If it were a rattler. . . .

 

 

Thanks for clearing that up via PM.  Next time if you think someone is confused perhaps you should clear it up where the confusion actually lay.  Why go through any of that mess if you don't need to?  Why not just fix the root of the problem and be like everyone else in America who doesn't have to do that crap so their PC will run?

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Teacher
DDotDacherDash
Posts: 119
Registered: ‎12-01-2011
Message 9 of 11 (3,703 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here

Hey! those dont go anywhere!

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Student
Kwons
Posts: 2
Registered: ‎08-30-2012
Message 10 of 11 (2,202 Views)

Re: ALL DV6t i7 owners if you have poor performance, click here

I called HP to see what they can do with my over heating laptop.

When my bother had told me that computer kept turning off after 30 mins from over heating...

I told him to stop playing games.  He eventually found a way to fix this problem.

Do not play DVD.  Because it turns off the computer from overheating after 30 mins.

Do not play Games. ""

Just Microsoft and Websurf.

I just did not think that HP computers would be that defective.

He brought the computer back home after about a year and was complaining more.

So I switched the computer with him.

My computer is out of warranty, and it turns off after 30 mins of anything... just staying on.

DV6 was recalled because of intel motherboard R6 issue.  But only with 2 digit serial numbers.

Mine is above 100, and they said its okay.   But it is not okay.

They recommended that I buy a new computer and placed 800 dollar computer in my shopping cart.

 

Bad service, lack of responsibility and I am upset.  I am switching over to dell.

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