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HP Recommended

Hello,

 

I have a HP Pavilion dv6 3016sl laptop but I can't enter BIOS or choose the device to boot. I tried F1, F2, F9, F10 and F11. None of them work.

 

Could you help me please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Was the bios updated prior to this problem occuring?

 

Try clearing the cmos as follows.

 

With reference to Page 62 of your Maintenance & Service Guide remove the RTC battery.  Hold down the power button for 30 seconds.  Reinsert the RTC cell.

 

Can you access any menus at boot now?

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

22 REPLIES 22
HP Recommended

Hi,

 

Does tapping the esc key when starting up load a screen you can then access the bios menu from?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
No, I can't. The starting screen is an HP logo, I don't know if that helps.

Thank you

- Davide
HP Recommended

Hi Davide,

 

Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery, plug in the AC Adapter.

 

As you start the notebook, after a few seconds, do you see the following message at the bottom of the screen - 'Press the ESC key for Startup Menu'?  If you do, press the ESC key and you should then see a menu inluding the f10 option to access the bios settings.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I did what you said but it didn't work.

Also in the starting screen I don't see the message 'Press the ESC key for Startup Menu'. Just a HP logo.

 

Thanks

 

- Davide

HP Recommended

Hi Davide,

 

Shutdown the notebook.

 

Instead of tapping, try holding down the esc key as soon as you press the power button - does this launch the Startup Menu?

 

Is your notebook still under warranty - you can check this Here.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

It didn't work and my warranty is expired.

 

I don't remember which key I pressed, but last week I actived boot device list and booted a Linux distro from CD. I didn't press esc key for the menu.

HP Recommended

Hi,

 

Was the bios updated prior to this problem occuring?

 

Try clearing the cmos as follows.

 

With reference to Page 62 of your Maintenance & Service Guide remove the RTC battery.  Hold down the power button for 30 seconds.  Reinsert the RTC cell.

 

Can you access any menus at boot now?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thank you David! It worked.

HP Recommended

Hi Davide,

 

You're welcome and good to hear it's now working :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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