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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-16-2013 01:54 AM

HP Recommended

HI,

I have a dv6-7010tx laptop and i get a blue screen on start up very often. I have installed a windows 7 ultimate 64 bit and i have tried recovering as well. But the problem refuses to go. I have two pictures here whoch will give an idea of the problem. Please help asap.blue screen

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-18-2013 09:03 AM

HP Recommended

Hello beginner1993,

 

You’re getting a blue screen every so often when you power up the computer.

 

Run diagnostics by tapping F2 at start up and run the startup test. Make sure you are not having any problems with hardware.

 

After the test load command prompt and run the following command SFC /scannnow. This should scan the computer for any software errors and correct them if it can.

 

Here is a link to command prompt.

 

Let me know how everything goes.

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2 REPLIES 2

‎03-18-2013 09:03 AM

HP Recommended

Hello beginner1993,

 

You’re getting a blue screen every so often when you power up the computer.

 

Run diagnostics by tapping F2 at start up and run the startup test. Make sure you are not having any problems with hardware.

 

After the test load command prompt and run the following command SFC /scannnow. This should scan the computer for any software errors and correct them if it can.

 

Here is a link to command prompt.

 

Let me know how everything goes.

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‎03-24-2013 03:45 AM

HP Recommended
Wow!! This was awesome!! I have been struggling to find a solution for this since months and the solution lay in a simple command. No problems so far on boot up. Hope it stays that way!! Thanks.
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