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EdMarz
Posts: 2
Member Since: ‎10-09-2013
Message 1 of 4 (99 Views)
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BOOT PROBLEM: " -." showing top left

HP Pavilion doesnt  BOOT.  It displays a BLACK SCREEN displaying   "   -.   " on the left top of screen. Even when i get to statup menu and select recovery it does the same.

Anyone can figure it out? ...was it too much heat? motherboard?

Help needed :smileyindifferent:

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DavidPK
Posts: 33,297
Member Since: ‎09-24-2010
Message 2 of 4 (97 Views)

Re: BOOT PROBLEM: " -." showing top left

Hi,

 

Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( usually f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.

 

Note:  If the option to run these tests is not available in the Bios Menu, use the f2 diagnostic menu instead.

 

Can you also post back with the following details.

 

1.  The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.

 

2.  The full version of the operating system you are using ( ie Windows 7 64bit ).

 

Regards,

 

DP-K

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Honor Student
EdMarz
Posts: 2
Member Since: ‎10-09-2013
Message 3 of 4 (76 Views)

Re: BOOT PROBLEM: " -." showing top left


First off all, thanks for the answer. I appreciate.

 

1. Hard Disk Drive - TEST PASSED

2. Memory             - TEST PASSED

 

PRODUCT : VY121EA#AB9

MODEL    :  dv6 - 2180ep

OS: WINDOWS 7 (64 bits, but not sure)

 


Dont' know what to do next.  Processor problems due to heat issues? is it possible?


Again...Help needed :smileyindifferent:

 

Regards

 

 

 

Provost
DavidPK
Posts: 33,297
Member Since: ‎09-24-2010
Message 4 of 4 (68 Views)

Re: BOOT PROBLEM: " -." showing top left

Hi,

 

You're welcome :smileyhappy:

 

If you don't already have one, use another PC to create a Windows 7 Rescue CD.  Download the ISO from the link below.

 

Windows 7 64bit

 

You should use an application such as ImgBurn to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here.  Once created, or if you already have this, insert the CD into the notebook and restart to boot from it.  Select the Repair option.

 

Select the 'Repair your Computer' option and follow Option 2 in the guide on the link below to run Start-up Repair – you may need to run this 2 or 3 times.

 

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

 

If the above fails to help, make a note of any error messages you may get during the procedure and include them with your next post.

 

Best regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

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