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Re: BSOD after loading Word 2007? (256 Views)
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weplayedpirates Student
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weplayedpirates
Posts: 1
Registered: ‎01-10-2011
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BSOD after loading Word 2007?

‎01-10-2011 06:55 PM

Hey there.

I have an HP Pavilion dv3 notebook that came with Vista but I upgraded to Windows 7 (back in September). It's been working all right, but lately when I try to open Microsoft Word, it'll stay open for a few minutes but then I get the BSOD and it displays the following text: "A problem has been detected and Windows has been shut down to prevent damage to your computer. SYSTEM_SERVICE_EXCEPTION."

 

Does anyone know how to fix this?

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PhD Student PhD Student
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CharlesHP
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Registered: ‎11-17-2008
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Re: BSOD after loading Word 2007?

‎01-11-2011 11:24 AM

should have displayed the actual system service name, something like abcd.sys, if you didn't write it down, goto event log: Start and type eventvwr, in the system section, there should be a RED event that recorded the BSOD with details.

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