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Black screen and turns off
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08-07-2012 02:44 AM - edited 08-07-2012 02:46 AM
Whenever i try to play a game it gets a few minutes in then the screen goes black, then it turns off. but it turns off to were when i start it back up it resumes from where i just was. The computer is an HP Envy 14 beats edition.
Re: Black screen and turns off
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08-07-2012 02:55 AM
Does your Envy notebook have switchable graphics?
Are you using the High performance GPU or the Power saving GPU?
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Re: Black screen and turns off
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08-07-2012 03:19 AM - edited 08-07-2012 03:29 AM
Re: Black screen and turns off
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08-07-2012 03:27 AM
Re: Black screen and turns off
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08-07-2012 04:21 AM
That should do the trick with games that require a video solution with some power.
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08-07-2012 07:37 AM
Re: Black screen and turns off
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08-07-2012 08:03 AM
I would check the intakes and exhaust ports and clean them with a can of compressed air. You can check the temperature by using a free utility by CPUID called Hardware monitor. Are you getting any error messages at all?
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08-07-2012 03:20 PM
there are no error messages or warnings it just turns black then the fan slows down and it shuts down
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08-07-2012 04:53 PM
Is your notebook still in warranty?
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08-07-2012 07:22 PM
i believe it expired about a month ago
