This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Blinking White Cursor on Boot (114 Views)
Reply
Student
Kaelk
Posts: 1
Registered: ‎05-08-2012
Message 1 of 1 (114 Views)

Blinking White Cursor on Boot

[ Edited ]

Hello, I have a HP Pavilion dv6 running Windows 7 64-bit, that just began giving me this issue this evening. I rebooted the machine and after the HP BIOS splash screen, all I get is a black screen with a blinking white cursor.

 

I have attempted to boot into Safe Mode, with no luck, I can not get to a point where the screen would become available. I've attempted to boot into the recovery console, but when I do I am greeted with a BSOD with a BAD_SYSTEM_CONFIG_INFO error. When I got that, I grabbed the media recovery disks I created when I got the computer as was able to boot into that and run the recovery manager, but it did not correct the issue. Finally, I have run a Primary Hard Disk Self Test and Memory Test from within the BIOS, both passed.

 

I am now attempting a factory reset and if that resolves the issue I will be sure to update here. In the meantime, I was wondering if there were any other options available for me to try should this not work, before I take it in to where I purchased the machine about 9 months ago sometime over the next couple days.

 

As far as I am aware nothing was installed on the machine and there were no hardware changes made to it that would have prompted this. I know that a few weeks ago we had an issue with the Google Redirect virus, but that was removed and it has been running fine the 3 weeks since then.

 

Thank you for any help you can give.

Please use plain text.