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Blue Screen (BSOD) showed up? Check this topic. (11609 Views)
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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 1 of 5 (11,609 Views)

Blue Screen (BSOD) showed up? Check this topic.

[ Edited ]

 

Follow below instructions:

 

  • Please browse to the path: C:\WINDOWS\Minidump
  • Upload this file on any cloud storage service (example: MediaFire).
  • Make a new post on Notebook Lockups, Freezes, & Hangs board or make a new reply in the topic in which you already mentioned about the BSOD problem and add the link to this compressed file.

 

Explanation:

The information contained in these files will help to find out what is causing the BSOD problem.

 

Resources:
How to compress and upload Minidump files

How To Make A Post - Video

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
ijul
Posts: 1
Registered: ‎03-17-2013
Message 2 of 5 (685 Views)

Re: Blue Screen (BSOD) showed up? Check this topic.

Hi daniel,

 

I have the same problem for my hp DESKJET 2000, the blue screen error sometime appear..

 

this is my minidump links

 

http://www.mediafire.com/?fktd9cs8v4y6gbd

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Student
Broaderbelly
Posts: 3
Registered: ‎04-16-2013
Message 3 of 5 (389 Views)

Re: Blue Screen (BSOD) showed up? Check this topic.

Hi Dean, pleae could you check out my minidump files? I have the BSOD on a HP pavilion DV6:

 

http://www.mediafire.com/download.php?6ug9a99hbc6d3a5

 

Error message reads:

 

BSOD - BAD_POOL_CALLER and BAD_POOL_HEADER

 

Thanks!

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Student
Nanoshka
Posts: 1
Registered: ‎05-16-2013
Message 4 of 5 (98 Views)

Re: Blue Screen (BSOD) showed up? Check this topic.

Couls you please seewhat's the problem with mu computer i have uploaded the minidump files as requested..

 

http://www.mediafire.com/myfiles.php#y429f6e8uzpme

 

Thank you

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Student
hphopper
Posts: 1
Registered: ‎05-22-2013
Message 5 of 5 (9 Views)

Re: Blue Screen (BSOD) showed up? Check this topic.

I've been geting a BSOD since the last week - it appears to be triggered when the laptop has been idle for some time - when it goes into power saver mode. I get POWER_DRIVER_STATE_FAILURE 

 

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8005862060
BCP3: FFFFF8000447E3D8
BCP4: FFFFFA8005ACD9D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

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