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Blue Screen of Death - and crashing (196 Views)
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Honor Student
BradIsMad
Posts: 4
Registered: ‎05-31-2012
Message 1 of 2 (196 Views)

Blue Screen of Death - and crashing

Hi, I installed a new network printer (HP LAserjet M1530 MFP Series PCL 6).  And now every time I hibernate my laptop I get  ablue screen when I start up with the following message.  If I unsintall the HP software, then hibernate works fine, but I get a windows has recovered from a serious error' every time the laptop restarts.  Now I can't have the HP software installed or uninstalled without my system being seriously handicapped.  Unfortunately all my previous windows resotre points won't let me restore to them for some reason, so I am trippley stuffed!

 

Windows XP SP3 2.49gHz, 2gB RAM.  8GB free space on C drive (where printer installed to) & 80g free on D drive.

 

Error message keeps mentioning USBSCAN.SYS as being the reason for the reset.  I have updated all the printer drivers using the HP utility.

 

 

Please let me know if I can provide you with any more information that would help in resolving this issue as soon as possible. Regards,

Brad

 

 

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Honor Student
BradIsMad
Posts: 4
Registered: ‎05-31-2012
Message 2 of 2 (172 Views)

Re: Blue Screen of Death - and crashing

Just to let you know I fixed my issue installing 'Driver tool' sometimes called 'driver detectvie' which installs some annoying Norton crap as well.  but it did work, so I forgive them for that.

 

installs can be foiund at "http://www.drivershq.com/download.aspx?tid=home"

 

 

 

 

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