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12-31-2010 11:30 AM
I have a HP Pavilion DV7, running on Windows 7:
Every day now I get the blue screen of death coming up, although it restarts again without too much problem.
But today is has now happened twice. It has been doing this for a couple of months now. Nothing I do especially seems to set it off and I have not installed any new software or hardware adjacent to the time this problem started. It has been suggested to install ParetoLogic to sort these problems, but to no avail. Any help would be appreciated.
01-03-2011 07:10 AM
Have you tried a check disk? Here's a guide from Microsoft to do that:
Go into the BIOS (press F10 when you see the HP splash screen on bootup) and navigate to the Diagnostics Tab, then select Memory and/or Hard Drive tests and see if either of those return an error.
01-03-2011 05:10 PM
and compress all files from there into one file with 7zip(free) or WinRar.
Upload this file on any server (example: MediaFire) and in your next reply paste link to it.
This way we will try to find out what is causing this BSOD issue.
How to compress and upload Minidump files.
01-03-2011 09:41 PM
I have a Pavillion DV6700.
It quit starting.
I can't get Windows to start.
I have used the Hard Disk to repair, to format and reinstall. It doesn't work. I have Used the recovery disk to reinstall Vista. It won't work. I have removed the system (bios) battery and replaced. Same.
All I see a blue screen with a bunch of errors.
The error - CF15
I wonder if changing the hard drive might fix the problem? Any thoughts.
01-04-2011 04:39 AM
When this Blue Screen (BSOD) will show up again then taka a picture of it with camera, upload it somwhere and post here link to it.
01-04-2011 11:13 AM
This BSOD error code is 0x7F - Unexpected_Kernel_Mode_Trap - this is a very generic error code, it could be possibly:
hardware problem, driver issue or system.
Do you recall add any new hardware or updated driver right before this start happening?
1. run memory and hard drive diagnose tests (either using tools like memtest86+, etc, or boot to bios using F10)
2. update bios and drivers - chipset, video, usb, etc.
One more thing, goto action center (click on the little white flag in the system tray), there should be an option to show "problem history" and may be able to "check for solution" there too.
I am an HP employee.
01-04-2011 11:29 AM
The only thing I have used was "ParetoLogic - PC Health Advisor", but that was after I started having the blue screen problems.
I have had this attached message on my little white flag:
Address a problem with your computer
You received this message because hardware or software on your computer caused Windows to shut down unexpectedly and restart. This is a serious problem, commonly referred to as a stop error or blue screen.
If you have received this error more than once, we recommend that you do the following:
Back up your files to avoid data loss in case of a complete hardware failure.
Contact the original manufacturer of your computer to determine the specific component which is failing.
01-04-2011 02:15 PM
Do you have still warranty on this model?