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Re: Blue Screen of Death (1036 Views)
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Honor Student
Bobinstow
Posts: 6
Registered: ‎12-31-2010
Message 1 of 15 (1,129 Views)

Blue Screen of Death

I have a HP Pavilion DV7, running on Windows 7:

Every day now I get the blue screen of death coming up, although it restarts again without too much problem.

But today is has now happened twice. It has been doing this for a couple of months now. Nothing I do especially seems to set it off and I have not installed any new software or hardware adjacent to the time this problem started. It has been suggested to install ParetoLogic to sort these problems, but to no avail. Any help would be appreciated.

thanks

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PhD Student
Knute
Posts: 1,329
Registered: ‎09-29-2010
Message 2 of 15 (1,083 Views)

Re: Blue Screen of Death

Have you tried a check disk? Here's a guide from Microsoft to do that:

http://windows.microsoft.com/en-US/windows-vista/Check-your-hard-disk-for-errors

 

-Or-

 

Go into the BIOS (press F10 when you see the HP splash screen on bootup) and navigate to the Diagnostics Tab, then select Memory and/or Hard Drive tests and see if either of those return an error.

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    Dean
    Daniel_Potyrala
    Posts: 10,819
    Registered: ‎01-31-2009
    Message 3 of 15 (1,067 Views)

    Re: Blue Screen of Death

    Hi,
    Go to:

    C:\WINDOWS\Minidump

    and compress all files from there into one file with 7zip(free) or WinRar.
    Upload this file on any server (example: MediaFire) and in your next reply paste link to it.
    This way we will try to find out what is causing this BSOD issue.

    Resource:
    How to compress and upload Minidump files.

     

    ** Say thanks by clicking the "Kudos! Star" which is on the left. **

     

    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

     

      Microsoft MVP Windows Expert - Consumer
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    Student
    boonaa
    Posts: 1
    Registered: ‎01-03-2011
    Message 4 of 15 (1,059 Views)

    Re: Blue Screen of Death

    I have a Pavillion DV6700.

    It quit starting.

    I can't get Windows to start.

    I have used the Hard Disk to repair, to format and reinstall. It doesn't work.  I have Used the recovery disk to reinstall Vista. It won't work.  I have removed the system (bios) battery and replaced. Same.

    All I see a blue screen with a bunch of errors.

    The  error -  CF15

     

    I wonder if changing the hard drive might fix the problem?  Any thoughts.

     

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    Dean
    Daniel_Potyrala
    Posts: 10,819
    Registered: ‎01-31-2009
    Message 5 of 15 (1,048 Views)

    Re: Blue Screen of Death

    @boonaa

     

    Hi,

    When this Blue Screen (BSOD) will show up again then taka a picture of it with camera, upload it somwhere and post here link to it.

     

    ** Say thanks by clicking the "Kudos! Star" which is on the left. **

     

    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

     

      Microsoft MVP Windows Expert - Consumer
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    Honor Student
    Bobinstow
    Posts: 6
    Registered: ‎12-31-2010
    Message 6 of 15 (1,036 Views)

    Re: Blue Screen of Death

    blue screen of death.jpg

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    PhD Student
    CharlesHP
    Posts: 1,477
    Registered: ‎11-17-2008
    Message 7 of 15 (1,018 Views)

    Re: Blue Screen of Death

    This BSOD error code is 0x7F - Unexpected_Kernel_Mode_Trap - this is a very generic error code, it could be possibly:

    hardware problem, driver issue or system.

    Do you recall add any new hardware or updated driver right before this start happening?

    Suggetions:

    1. run memory and hard drive diagnose tests (either using tools like memtest86+, etc, or boot to bios using F10)

    2. update bios and drivers - chipset, video, usb, etc.

     

    One more thing, goto action center (click on the little white flag in the system tray), there should be an option to show "problem history" and may be able to "check for solution" there too.

    =========================================================
    I am an HP employee.
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    Honor Student
    Bobinstow
    Posts: 6
    Registered: ‎12-31-2010
    Message 8 of 15 (1,015 Views)

    Re: Blue Screen of Death

    The only thing I have used was "ParetoLogic - PC Health Advisor", but that was after I started having the blue screen problems.

    I have had this attached message on my little white flag:

     

      Address a problem with your computer

    You received this message because hardware or software on your computer caused Windows to shut down unexpectedly and restart. This is a serious problem, commonly referred to as a stop error or blue screen.

    If you have received this error more than once, we recommend that you do the following:

    1. Back up your files to avoid data loss in case of a complete hardware failure.

    2. Contact the original manufacturer of your computer to determine the specific component which is failing.

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    Dean
    Daniel_Potyrala
    Posts: 10,819
    Registered: ‎01-31-2009
    Message 9 of 15 (1,001 Views)

    Re: Blue Screen of Death

    @Bobinstow

     

    Hi,

    Do you have still warranty on this model?

     

    ** Say thanks by clicking the "Kudos! Star" which is on the left. **

     

    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

     

      Microsoft MVP Windows Expert - Consumer
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    Honor Student
    Bobinstow
    Posts: 6
    Registered: ‎12-31-2010
    Message 10 of 15 (996 Views)

    Re: Blue Screen of Death

    yes - its only 7 months old

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