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Blue screen comes the moment AC power is switched off . (84 Views)
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parichya Tutor
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parichya
Posts: 15
Registered: ‎04-21-2012
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Blue screen comes the moment AC power is switched off .

‎05-04-2012 06:05 AM

Its just been 3 weeks since i got this HP DV6 7010-tx and a lot of problems have started cropping up .

 

The latest one being , GETTING A BSOD THE MOMENT I TAKE OUT THE AC POWER SUPPLY AND THE LAPTOP USES BATTERY POWER .

 

The moment it happens , the laptop just crashes showing the bluescreen and then boots up .

 

the crash dump file is here :

 

On Fri 04-05-2012 12:32:16 GMT your computer crashed
crash dump file: C:\Windows\minidump\050412-44725-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC50)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



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