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Boiler_up
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Member Since: ‎02-07-2012
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Blue screen errors after upgrading memory

I recently bought the dv6-6117dx that came with Windows 7 and 4 GB of RAM. After receiving the laptop, I ordered 8 GB of memory from Newegg that was the same speed and specs listed in the users manual. I bought the G.Skill DDR3 PC3 10600 (2x4GB). After installing, I started receiving a bunch of blue screens which listed video memory errors. I ran the HP tool to test the memory and got a failure ID that I listed below. I also provided a link below of the exact memory I purchased. Based on the failure ID, can you tell me what the exact issue is with the memory? I have since put back in the original memory stick and have not seen any of the blue screens.  Thanks.

 


Failure ID: PGE3QM-5RD60V-MFH14K-402N03

 

Memory link: http://www.newegg.com/Product/Product.aspx?Item=N82E16820231342

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