CQ 56 product XH200EA (71 Views)
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Honor Student
gpike
Posts: 2
Member Since: ‎09-10-2013
Message 1 of 4 (71 Views)

CQ 56 product XH200EA

laptop will not boot up comes up with the following

Status 0xc000000f

the boot selection failed because a required device is inaccessable. 

I can't get it to run as when password is entered it says to insert start up discs and start boot up procedure

 

so where can i get the set up discs from for this laptop

Associate Dean
Vidya
Posts: 6,290
Member Since: ‎07-17-2009
Message 2 of 4 (67 Views)

Re: CQ 56 product XH200EA

The steps mentioned in the following weblink will help resolving the problem:

http://www.sevenforums.com/bsod-help-support/209281-boot-manager-status-0xc000000f-boot-selection-fa...

I am an HP employee.

Regards,
Vidya

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DavidPK
Posts: 30,649
Member Since: ‎09-24-2010
Message 3 of 4 (65 Views)

Re: CQ 56 product XH200EA

Hi,

 

Looking at your Model No. I'm guessing you're in the UK - if that's correct, you can order a set of Recovery Discs using the following link.

 

https://www.best2serve.com/sales/declare_rcd.php?part=630321-031&lang=en&cc=uk

 

However, it may be a good idea to run a test on the Hard Drive as detailed below.

 

Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( usually f10 ) and under the Advanced or Diagnostic tab you should find the facility to run a test on the Hard Drive.  Post back if you get any error messages.

 

Regards,

 

DP-K

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Honor Student
gpike
Posts: 2
Member Since: ‎09-10-2013
Message 4 of 4 (51 Views)

Re: CQ 56 product XH200EA

Sorry yes UK based

ran the diagnostic and it came up with no errors

will try new disks thank you

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