This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Connection issues on new laptop (99 Views)
Reply
Student
crazybob60
Posts: 1
Registered: ‎01-27-2012
Message 1 of 1 (99 Views)

Connection issues on new laptop

I have recently purchased a new laptop HP 2000-410US Notebook PC.  The OS is Windows 7 64-bit. 

 

I had a similar laptop previous to this, an HP G60-530US Notebook. 

 

The issues that I am having is internet connection issues.  My previous laptop had no issues at all connected to the internet anywhere in my house.  No matter how far I was away from the router or anything.  My new laptop is very spotty.  I will have connection for maybe a minute and then it will go very slow and then it will go totally out and stay out for minutes at a time.  Its very frustrating.  I don't think that it is an issue of being so far away from the router.  Because where I normally sit is only about 20-25 feet from the router (and as I said earlier, the previous laptop didn't have any issues).  But then again, if I bring the new laptop closer to the router (say 5 feet) the internet connection works like a charm. 

 

Are there any suggestions out there?  Is there something that I need to do to the laptop to 'better the internet signal'?  Any help would be greatly appreciated

 

Thanks

Chris

Please use plain text.