This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Cooling fan error (902) (99214 Views)
Tutor
tearsnroses
Posts: 12
Registered: ‎06-01-2011
Message 11 of 41 (13,012 Views)

Re: Cooling fan error (902)

i am having the same problem with my dv7. Error cooling 902 error appears and i have even tried blowing air into the vents to no vail. Although there is HP service station nearby my house so i went there to see if they can fix it up. Here i want to mention that i am from Pakistan so there are not many certified engineers available. Well anyway we tried to reach bios screen but it is almost impossible to bypass the 902 error screen. The fan is also working but it is slow and when you put you ear to listen to it closely it gives a racing up sound and slows again. its like its speed its slower and variable not constant. Furthermore one of the engineer told me that IT could be problem with the fan cable or maybe with the board that is causing this issue because even if fan has slower speed the error message should not pop up. Although they have asked me to take my harddrives and give them the laptop so that they can figureout something for it. They told me that they will contact some one in singapore HP center in order to take a hint whats going on. Important point to note is that if all of the blowing compressed air and failed attempts to reach bios screen is present and still 902 error message comes up than there could be a problem with the circuit of the fan i.e. it could have damaged overtime due to overheating and thus needs a change. I will keep u all updated what will happen next as they have asked for a week to repair the problem.

Please use plain text.
Student
johnsails
Posts: 1
Registered: ‎06-02-2011
Message 12 of 41 (13,005 Views)

Re: Cooling fan error (902)

I have the same problem. Blowing does not do it.

I pulled battery and "drained". that worked once. Fan was working fine.

Happened again. Now won't start.

It happens when it goes to sleep and I try to bring it back up.

I updated BIOS when I had it working. Stopped next day again.

I feel its a software/ design  error of some sort.

I then had FAN replaced. Old fan was fine. Worked for a while.

Happened again...   I think after it went to sleep. HP runs great when its working.

Any ideas? Nothing but mumbo Jumbo talking to support and a waste of time.

 

Please use plain text.
Student
mohamedhussein
Posts: 1
Registered: ‎09-16-2011
Message 13 of 41 (12,238 Views)

Re: Cooling fan error (902)

hi all this problem  was Affected my lap top and i searched to fixed it to all site but never fix it  

 

i did Move van by pin tool or any tool to move van but you shoud

switched off lap after ther it did worked

 

I advise you to move the van by any tool and then switch on




Please use plain text.
Student
yogeshsharma
Posts: 1
Registered: ‎10-05-2011
Message 14 of 41 (12,093 Views)

Re: Cooling fan error (902)

thanx alot ..

i lost all hope n had nothing to do but pay 2500...

have no words 2 express my regards..

 

thanx 

Please use plain text.
Student
yxxcy
Posts: 1
Registered: ‎10-26-2011
Message 15 of 41 (11,895 Views)

Re: Cooling fan error (902)

[ Edited ]

it is should be the fan stuck by dust so you can fix  by by blowing into it.
I have a G62 model and had the same problem.I cleaned the fan but no effect,then I updated the bios and it fixed.

There are two aspects to think about the preblem,hardware and software. blowing into it (cleaning the fan or exchange a new fan) may solve the hardware problem and updating the bios is solve the software problem.

 

Please use plain text.
Student
LOVERO
Posts: 1
Registered: ‎10-26-2011
Message 16 of 41 (11,888 Views)

Re: Cooling fan error (902)

MI ORDENADOR DA ESTE ERROR   Cooling fan error (902)M POR FAVOR ALGUIEN QUE ME AYUDE.

Please use plain text.
Student
29563
Posts: 2
Registered: ‎01-22-2012
Message 17 of 41 (10,833 Views)

Re: Cooling fan error (902)

mi puoi far risolvere questo problema

Please use plain text.
Student
Tjonesey
Posts: 1
Registered: ‎02-23-2012
Message 18 of 41 (10,396 Views)

Re: Cooling fan error (902)

Worked great, had a heart attack. Thank you very much!

Please use plain text.
Student
heatherbagley1
Posts: 1
Registered: ‎03-25-2012
Message 19 of 41 (10,040 Views)

Re: Cooling fan error (902)

I have a HP G62-b26SA Notebook and I keep getting this error message when I turn my laptop on. I can't seem to find the BIOS online for this product and I've tried blowing into the vents!

Can anyone help?!

Please use plain text.
Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 20 of 41 (9,844 Views)

Re: Cooling fan error (902)

@heatherbagley1

 

Hi,
Please write your notebook product number (p/n), which system are you using, country of purchase and date of purchase.

Resource:
How to Locate the Notebook product number (p/n)

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Please use plain text.