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Don't know whats wrong (276 Views)
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Tutor
twistable_deer
Posts: 19
Registered: ‎04-09-2012
Message 1 of 27 (276 Views)

Don't know whats wrong

[ Edited ]

Hi, i have an hp envy 15 and for some reason every time i try and update my graphic card driver my laptop gets a blue screen then crashed, but when i do a startup repair it works, im not sure whats broken but i think it is a hardware malfunction like my RAM or graphics card. also for some reason when i start up my computer it is saying that my bios is not installed, i've tried to reinstall windows 7 a few times but nothing. if anyone know whats going on and how to fix it it would be greatly appreciated. 

 

thanks 

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Master's Graduate
SSDdrive
Posts: 592
Registered: ‎03-23-2012
Message 2 of 27 (264 Views)

Re: Don't know whats wrong

Hello,

 

Can you get your laptop to run at all, and if so, can you also go online? I f so, try this tool link to Windows 7 forum- http://www.sevenforums.com/tutorials/3413-repair-install.html 

 

Wish you luck!

 

 

 

 

 

 

If it were a rattler. . . .

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Tutor
twistable_deer
Posts: 19
Registered: ‎04-09-2012
Message 3 of 27 (258 Views)

Re: Don't know whats wrong

i dont think its the os, it does work when i rollback the version to the standered vga, i also tried flashing my bios but that did not fix my bios problem, i will try it though and i will let you know what happends

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Tutor
twistable_deer
Posts: 19
Registered: ‎04-09-2012
Message 4 of 27 (256 Views)

Re: Don't know whats wrong

ya it did not work, but thanks for trying, if you have any more solutions that would be greatly appreciated  

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Master's Graduate
SSDdrive
Posts: 592
Registered: ‎03-23-2012
Message 5 of 27 (247 Views)

Re: Don't know whats wrong

 If you have your HP Tools partition still on the hard drive, try the "Windows" and "B" key procedure with nothing plugged into the USB port. The HP Tools partition is supposed to contain the last working BIOS to rescue a corrupted bios.

 

 

 

 

 

 

 

If it were a rattler. . . .

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Tutor
twistable_deer
Posts: 19
Registered: ‎04-09-2012
Message 6 of 27 (234 Views)

Re: Don't know whats wrong

well what i was thinking if i could just replace my 4830 graphics card with a faster one from ati or maybe from nvidia, would that be possible? 

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Tutor
twistable_deer
Posts: 19
Registered: ‎04-09-2012
Message 7 of 27 (233 Views)

Re: Don't know whats wrong

ohh and yes my bios does work, i flashed it and it does seem to work, thanks

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 8 of 27 (222 Views)

Re: Don't know whats wrong

Hi,

I'm sorry but you can't change GPU because it's soldred to the motherboard.

Could you post link to driver which you are trying to install on this model (link).


Check the link below:
Blue Screen (BSOD) showed up? Check this topic.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Tutor
twistable_deer
Posts: 19
Registered: ‎04-09-2012
Message 9 of 27 (217 Views)

Re: Don't know whats wrong

[ Edited ]

well i am acctually going to give my computer to a repaire shop for a free estimate and when i know whats wrong i will share it, as for my graphics card driver i use windows update. 

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Tutor
twistable_deer
Posts: 19
Registered: ‎04-09-2012
Message 10 of 27 (212 Views)

Re: Don't know whats wrong

also here is the compressed files from my minidump, http://www.mediafire.com/?ufzgx6b99bcrmyj

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