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Don't know whats wrong
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04-09-2012 08:42 AM - edited 04-09-2012 08:47 AM
Hi, i have an hp envy 15 and for some reason every time i try and update my graphic card driver my laptop gets a blue screen then crashed, but when i do a startup repair it works, im not sure whats broken but i think it is a hardware malfunction like my RAM or graphics card. also for some reason when i start up my computer it is saying that my bios is not installed, i've tried to reinstall windows 7 a few times but nothing. if anyone know whats going on and how to fix it it would be greatly appreciated.
thanks
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04-09-2012 03:14 PM
Hello,
Can you get your laptop to run at all, and if so, can you also go online? I f so, try this tool link to Windows 7 forum- http://www.sevenforums.com/tutorials/3413-repair-i
Wish you luck!
If it were a rattler. . . .
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04-09-2012 05:15 PM
i dont think its the os, it does work when i rollback the version to the standered vga, i also tried flashing my bios but that did not fix my bios problem, i will try it though and i will let you know what happends
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04-09-2012 05:32 PM
ya it did not work, but thanks for trying, if you have any more solutions that would be greatly appreciated
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04-09-2012 07:43 PM
If you have your HP Tools partition still on the hard drive, try the "Windows" and "B" key procedure with nothing plugged into the USB port. The HP Tools partition is supposed to contain the last working BIOS to rescue a corrupted bios.
If it were a rattler. . . .
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04-10-2012 06:10 AM
well what i was thinking if i could just replace my 4830 graphics card with a faster one from ati or maybe from nvidia, would that be possible?
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04-10-2012 06:12 AM
ohh and yes my bios does work, i flashed it and it does seem to work, thanks
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04-10-2012 05:25 PM
Hi,
I'm sorry but you can't change GPU because it's soldred to the motherboard.
Could you post link to driver which you are trying to install on this model (link).
Check the link below:
Blue Screen (BSOD) showed up? Check this topic.
|
Re: Don't know whats wrong
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04-10-2012 06:45 PM - edited 04-10-2012 07:16 PM
well i am acctually going to give my computer to a repaire shop for a free estimate and when i know whats wrong i will share it, as for my graphics card driver i use windows update.
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04-10-2012 07:15 PM
also here is the compressed files from my minidump, http://www.mediafire.com/?ufzgx6b99bcrmyj
