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Student
Digisoul2013
Posts: 1
Member Since: ‎01-26-2013
Message 1 of 2 (5,117 Views)

Double Tap on TouchPAD is not working

Hello,

 

I just Bought Envy dv6, after inital setup i found that the double tap is not working as expected, i mean i am unable to drag & drop anything nor i am able to select any text.

 

I checked all the possibilities from control pannel and Synaptics options, i also tried to reinstall the touchpad drives but problem is still there.

 

If i tap more then 2 times some time i am able to drag any object but mostly it just ignore the taps!

 

Is there any solution for this issue or should i sell it as it is? its extremely frustrating!!

 

Thanks in Advance.

 

TechInfo:

Notebook: HP ENVY dv6 7210TX

OS: Win8 64 bit (shipped with Notebok)

 

 

Distinguished Professor
Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 2 of 2 (5,088 Views)

Re: Double Tap on TouchPAD is not working

I would recommend downloading the synaptics touch pad driver directly from synaptics website. This will be the most recent driver available for your notebook and may improve the functionality.

 

Here is a link to their driver downloads: http://www.synaptics.com/resources/drivers

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