- HP Support Forum Home
- >
- Laptop & Notebook
- >
- Lockups/Freezes
- >
- Re: Dv6 hanging and restarting randomly
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Dv6 hanging and restarting randomly
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-03-2011 03:10 AM
Ok, I've narrowed it down and I'm now almost certain the problem is down to one of the microsoft services that boot on or after start up; now what I need to know is, with this information is there a shortcut to determining the problem or will I have to manually turn on each service to find the problem - and there are about 100 of them. I also noticed that just before the shut down Windows Explorer reports a problem and tries to restart
Re: Dv6 hanging and restarting randomly
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-03-2011 05:12 AM
Hi,
Are you certain it's a Microsoft Service causing this problem? The difficulty here is that by disabling some of these services, you may prevent the notebook booting.
Have you tested all the other non-Microsoft Services first? You can do this by holding down the Windows key, pressing R, typing in msconfig and hitting enter, selecting the Services tab, put a tick in the box 'Hide All Microsoft Services' then click 'Disable All' and click Apply to save the change - then try re-enabling one Service at a time, rebooting and see if the issue occurs.
Regards,
DP-K
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft MVP - Microsoft Windows Expert - Consumer
Re: Dv6 hanging and restarting randomly
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-03-2011 02:42 PM
I've run start up with all third party services running and all non essential windows services disabled, and there was no problem, I also managed to get this - it's a boot log showing which services run up onto the point that Windows crashes, I can't really make sense of it unless it's in chronological order
"Loaded driver \SystemRoot\system32\DRIVERS\vwifimp.sys" seems to be the last thing to run
