Re: Elitebook 8440p Hangs and turn to Blue Screen after plug the USB thumb drive (881 Views)
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Student
chin_tiong-t
Posts: 1
Member Since: ‎03-25-2011
Message 1 of 2 (883 Views)

Elitebook 8440p Hangs and turn to Blue Screen after plug the USB thumb drive

Hi all, can somebody give a solution to fix this issue? i have a Elitebook 8440P Notebook. it is product from india.

i have an issue, when the notebook plug in the USB pendrive or USB external HDD, 1st it Hangs and will turn to blue screen.

i did try format and reinstall the Unit, but problem still the same even, it is using the pure Windows.

but when i using the laptop is working fine when it is using WinXP and Win Vista..... only win7 cannot working.. can tell me

Provost
DavidPK
Posts: 30,502
Member Since: ‎09-24-2010
Message 2 of 2 (881 Views)

Re: Elitebook 8440p Hangs and turn to Blue Screen after plug the USB thumb drive

[ Edited ]

Hi,

 

Choose your specific Windows 7 installation on the link below, then download and install the Chipset driver.  When installed, restart the notebook.  If this doesn't help, you may also want to check whether there is a bios update that reports to help this issue.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=4095873...

 

Regards,

 

DP-K

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