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Honor Student
MAINEiac4434
Posts: 2
Member Since: ‎10-07-2013
Message 1 of 3 (8,052 Views)

Envy 14 Sleekbook Windows 8 won't start

So, I was just watching a .mkv video when suddenly my laptop turned off. It was plugged in, so I didn't think it was a battery issue. Still, I let it sit, unplug the adaptor from the computer, and press the power button.

Lights on the power button and WiFi key (F12) come on for like two seconds, then shut back off again.

Can anyone help?
Honor Student
MAINEiac4434
Posts: 2
Member Since: ‎10-07-2013
Message 2 of 3 (8,018 Views)

Re: Envy 14 Sleekbook Windows 8 won't start

Exploring Google and the forums a bit more, I discovered people having a similar problem on the Envy 15, when the Beats audio dial got stuck. http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/I-cannot-power-turn-on-my-HP-envy-15-help-p...

 

That sounds an awful lot like my problem, the only difference is, I don't have a Beats by Dre audio dial.

Regents Professor
SuperMario1
Posts: 5,085
Member Since: ‎09-05-2013
Message 3 of 3 (8,001 Views)

Re: Envy 14 Sleekbook Windows 8 won't start

Hello MAINEiac4434. Please view and perform the troubleshooting in the document below and see if the steps resolve the issue:

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03513214

 

Please respond with your results as soon as possible and I will continue to research the issue in the meantime. I'm only here to help!

 

Mario

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