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Tauranga
Posts: 7
Member Since: ‎09-04-2013
Message 1 of 2 (395 Views)

Erratic behaviour of mouse when resuming from Sleep on battery

HP Probook 430 running Windows 7 Professional 64bit. Whenver my laptop (disconnected from the mains power, ie running on battery) resumes from Sleep mode, the mouse exhibits erratic behaviour when using the mouse pad. A single finger on the pad, may put the mouse into Zoom (which is usually entered using two fingers squeeze / expand) or scroll when trying to simply move the mouse.

 

I've uninstalled and reinstalled the mouse driver software. I'm normally connected to a Port Replicator (Toshiba USB3) when on mains, but resuming from Sleep on battery almost always triggers the fault.

 

Is this a BIOS or software issue and has anyone else encountered this issue.

 

Full Spec: HP 430 G1, Product ID: E5G98PA#ABG

 

Regards, Pete.

HP Support Agent
Sparkles1
Posts: 4,961
Member Since: ‎09-02-2013
Message 2 of 2 (374 Views)

Re: Erratic behaviour of mouse when resuming from Sleep on battery

Hi Tauranga,

 

Thank you for you post.

 

I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at the  Commercial Forum.

 

In the meantime here is a link to the HP ProBook 430 G1 Notebook PC Support page.


I hope this helps.

Sparkles1
I work on behalf of HP



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