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Honor Student
HP-dv6707us
Posts: 2
Member Since: ‎02-05-2012
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Errors that define the problem with my laptop HP dv6707us

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional information about the problem:

BCCode: 9f

BCP1: 0000000000000003

BCP2: FFFFFA8002506060

BCP3: FFFFF80000B9C518

BCP4: FFFFFA8006478010

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Files that help describe the problem:

C:\Windows\Minidump\020512-74599-01.dmp

C:\Users\my\AppData\Local\Temp\WER-122101-0.sysdata.xml

 

 

Please help! Insted of shutdown it restarts, then gives this errror. Windows has recovered from an unexpected shutdown.

C:\Windows\system32\en-US\erofflps.txt

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