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Failing to Power Down (106 Views)
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Student
cjdavies18
Posts: 1
Registered: ‎01-25-2012
Message 1 of 2 (106 Views)

Failing to Power Down

[ Edited ]

I have a HP 6715b and it has recently stopped powering down when I logoff. The screen remains on blue hp screen and I then have to manually switch off by holding down the on/off button. Can anybody help fix this please.

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Student
Bogie1972
Posts: 1
Registered: ‎01-25-2012
Message 2 of 2 (88 Views)

Re: Failing to Power Down

I am having the same problem, however when I try to start it up it tells me windows wasn't shut down properly or windows failed to start.

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