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Frozen restart after file transfer (85 Views)
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writer9
Posts: 1
Registered: ‎06-07-2011
Message 1 of 2 (85 Views)

Frozen restart after file transfer

So I'm transferring my files from an old computer. Once the lengthy transfer is done, I have to restart. I restart and it says installing updates 32 of 72. It's been like that for at least 12 hours. I try control-alt-delete, start button and even shut it down but it's still on the same screen. I don't know what to do! It's a Pavilion dv4- 1160us notebook if that helps.
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DavidPK
Posts: 23,360
Registered: ‎09-24-2010
Message 2 of 2 (82 Views)

Re: Frozen restart after file transfer

Hi,

 

This sounds like a lot of Windows Updates are trying to be applied.  Is this a brand new notebook?

 

Regards,

 

DP-K

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