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Re: G72 Notebook won't boot into windows - Black screen flashing cursor (222 Views)
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Student
PapaJoeJenks
Posts: 2
Registered: ‎08-19-2012
Message 1 of 4 (230 Views)

G72 Notebook won't boot into windows - Black screen flashing cursor

My G72 notebook won't boot into windows. After the HP splash screen with the esc option for the startup menu, the screen goes black and the cursor moves from the upper left hand corner to the center of the top of the screen and sits there and blinks.

 

I have tried the hard reset several times. I've removed the memory chips and reseated them. I've unplugged the hard drive and reconnected that. I've run Norton Boot recovery which cleared 5 things the first time I ran it. I've also run the Windows 7 64 bit recovery and repair CD. I performed both the memory check and hard disk check with no problems reported.

 

Using the Windows recovery CD, I've gone to the command prompt and been able to see what looks like all of my files and data on D:\, when I look at C:\ drive it is empty.

 

Any suggestions on what the problem could be and how to resolve?

 

HP G72-B60US notebook i3 240hz, 4 Gb, 500Gb HD, Windows 7 64 bit

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Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 2 of 4 (222 Views)

Re: G72 Notebook won't boot into windows - Black screen flashing cursor

Try attaching the notebook hard drive as a 2nd hard drive to a desktop machine and use the host desktop machine to run a check disk on the notebook hard drive.

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Student
PapaJoeJenks
Posts: 2
Registered: ‎08-19-2012
Message 3 of 4 (204 Views)

Re: G72 Notebook won't boot into windows - Black screen flashing cursor

Unfortunately, I don't have a working desktop machine handy. Any other suggestions while I ask around to see if I can borrow a desktop to test with?

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Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 4 of 4 (190 Views)

Re: G72 Notebook won't boot into windows - Black screen flashing cursor

It might be easier to move the hard drive to the desktop.

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

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