HP Compaq Presario CQ57-229WM won't move past starting windows screen (405 Views)
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misha4371
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Registered: ‎02-19-2012
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HP Compaq Presario CQ57-229WM won't move past starting windows screen

[ Edited ]

Computer was working fine, then suddenly froze up, had to power down to restart, when restarted it opened in the window to choose safe mode, etc.  Opened in safe mode and everything was working fine.  So, rebooted and everything seemed okay, but it never moved past  the starting windows screen, had to power off.  Tried rebooting and screen opened to repair or boot normally, chose repair, it ran through gave no error messages, but said it was unable to fix itself.  Everything was

 

Windows  7 Home Prem OA operating system, system32 

HP Compaq Presario CQ57-229WM

 

I have seen the replies to create a windows 7 recovery disk.  Will that work for this?  Will I lose everything on there by using a recovery disk for Windows 7?  i.e., work programs/platforms installed and pictures. 

 

Thank you for any help you can give, it is much appreciated.     

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