• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended

I used to have this computer, happened to me the first day I used it. You can't possibly imagine the number of times, that I have raged while I waited for it to cool down so I could reboot. I also wonder if this computer was among those with the power supply being recalled for melting and charring. Never again will I buy an HP computer because of this first impression. Couldn't even handle a simple MMO for about ten minutes. 

 

" Don't trust Comcast, don't trust HP, don't trust ASUS, don't trust Toshiba." - Scott Petty

HP Recommended
Well said duart!
HP Recommended

MichaelWDenis

 

Did you ever find a fix?

HP Recommended

I have sucsefully got mine to work without overheating, hopefully this fix will help others having this issue... first i replaced the cpu grease with a cooling sheat between heatsink and cpu, then i put another  thick cooling sheet on the other side of the systemboard (a large one to cover the plate and cpu, then i removed the plastic on the bottom of the keyboard which inproves airflow and allows the back of the keyboard to be a passive cooling device and the thick cooling sheet to touch the back of the keyboard.  runs without overheating now.

 here is a cooling sheet that will probobly work fine, mine was gray. 

 

https://www.newegg.com/Product/Product.aspx?Item=N82E16835186164&ignorebbr=1&nm_mc=KNC-GoogleAdwords...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.