HP Envy 17 3D 2195 freezing/lockup

[JaspalM]

Hi Guys,

I bought HP Envy 17 3D 2195 in july and recently it started freezing/lockup and in order to get out of freezing I have to reboot.

- I haved updated the bios F.15 ==> F.18 no luck

- Installed fresh copy of Windows 7 Professional 64bit no luck

updated all drivers from Intel but

Product mname and model
HP Envy 17 3D 2195

OS

Windows 7 Professional 64-bit

Error

Intermittently lockup/freezes

Always had the same setup, no new routers or anything

I paid $1700 before taxes for this beast and its not working properly, please post a fix ASAP becuase reading from others, lot of Envy models have lockup/freeze issues........

[prockaz]

Hey did you solve the problem

[JaspalM]

all im going to say is if your still within period to return the device do it. This was first and last HPproduct i'm buying.

[prockaz]

Thanks for the advice, this is even the second pc from them my first pc was giving so many problems they changed it for me and now they sent me a new laptop and it is freezing/locking up randomly and when I sent it in to HP they returned it and said they didnt see any fault, this is definately my last HP product as well.