HP Support Forums
Join in the conversation.
12-22-2011 09:34 AM
I bought HP Envy 17 3D 2195 in july and recently it started freezing/lockup and in order to get out of freezing I have to reboot.
- I haved updated the bios F.15 ==> F.18 no luck
- Installed fresh copy of Windows 7 Professional 64bit no luck
updated all drivers from Intel but
Product mname and model
HP Envy 17 3D 2195
Windows 7 Professional 64-bit
Always had the same setup, no new routers or anything
I paid $1700 before taxes for this beast and its not working properly, please post a fix ASAP becuase reading from others, lot of Envy models have lockup/freeze issues........
12-24-2011 02:30 PM
Thanks for the advice, this is even the second pc from them my first pc was giving so many problems they changed it for me and now they sent me a new laptop and it is freezing/locking up randomly and when I sent it in to HP they returned it and said they didnt see any fault, this is definately my last HP product as well.