HP Envy m4 Windows 8 does not sleep or wake properly (8066 Views)
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Top Student
1onegoal
Posts: 3
Registered: ‎01-15-2013
Message 11 of 17 (2,409 Views)

Re: HP Envy m4 Windows 8 does not sleep or wake properly

Are you running kaspersky?
Honor Student
tbaer07
Posts: 2
Registered: ‎01-24-2013
Message 12 of 17 (2,359 Views)

Re: HP Envy m4 Windows 8 does not sleep or wake properly

I'm having the same problem, and yes I'm using kaspersky after buying the pc at bestbuy

Honor Student
tbaer07
Posts: 2
Registered: ‎01-24-2013
Message 13 of 17 (2,356 Views)

Re: HP Envy m4 Windows 8 does not sleep or wake properly

Top Student
1onegoal
Posts: 3
Registered: ‎01-15-2013
Message 14 of 17 (2,355 Views)

Re: HP Envy m4 Windows 8 does not sleep or wake properly

Just delete it and you'll be fine
Top Student
lmc1223
Posts: 5
Registered: ‎11-11-2012
Message 15 of 17 (987 Views)

Re: HP Envy m4 Windows 8 does not sleep or wake properly

Hey yal! So, I don't know when it happened, but the issue has resolved. I think there was an update at some point, but I'm still running Kapersky and am able to sleep and hibernate.

Honor Student
Franzen
Posts: 2
Registered: ‎04-22-2014
Message 16 of 17 (13 Views)

Re: HP Envy m4 Windows 8 does not sleep or wake properly

I had exactly the same problem, new out-of-the-box! I contacted HP and Microsoft, and they did not know how to fix the problem. It bothered me for about a month. The solution ended up being reinstalling the laptop from the image on the hard drive after I did this all problems went away and the laptop worked great! Apparently a lot of laptops got a bad image installed on them in the factory, the windows image on the hard drive is not written in the assembly line from the back-up partition. If you reinstall the laptop from the attached partition for backup, the problem will be solved. Good luck!
Honor Student
Franzen
Posts: 2
Registered: ‎04-22-2014
Message 17 of 17 (12 Views)

Re: HP Envy m4 Windows 8 does not sleep or wake properly

I had the same problem, and I was not running Kaspersky. It was a problem with the laptops out of the factory. You can read more about my post further down.
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