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Re: HP Folio 13 docking problems (1924 Views)
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Top Student
Aleksuz
Posts: 5
Registered: ‎03-26-2012
Message 1 of 11 (2,186 Views)

HP Folio 13 docking problems

I have problems with a HP Folio 13 when i connect it to a HP 2.0 USB docking station running on Windows 7 64bit.

 

When the computer is plugged into the docking station it refuses to start up, so i have to unplug the docking station to start the computer, then i can plug in the docking station when windows 7 is fully booted and loaded inn. If i start it up with docking plugged inn, everything stops on windows 7 loading screen.

 

I have tried to reinstall the driver that came with the docking station without results, i have also tried to update the driver for the docking without any luck.

 

Quite often when im working on the computer with the docking plugged in the computer my external screen freezes.

One solution to that witch works most of the times is to close the laptop cover and open it again, then i can work on without problems but sometimes i even have to turn of the computer to have the external screen working again.

 

Hope to get some useful answer on this one.

 

Thanks

 

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Top Student
Aleksuz
Posts: 5
Registered: ‎03-26-2012
Message 2 of 11 (2,157 Views)

Re: HP Folio 13 docking problems

Does anyone have something handy tips to this problem? need it asap.

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Top Student
Aleksuz
Posts: 5
Registered: ‎03-26-2012
Message 3 of 11 (2,134 Views)

Re: HP Folio 13 docking problems

Bump

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Teacher
Bryan_N
Posts: 278
Registered: ‎02-08-2009
Message 4 of 11 (2,025 Views)

Re: HP Folio 13 docking problems

Hi, check your private messages please.

 

-Bryan
I am an HP employee
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Student
PSGPaul
Posts: 1
Registered: ‎04-19-2012
Message 5 of 11 (1,924 Views)

Re: HP Folio 13 docking problems

I have exactly the same issue with my Folio. Connected to an external screen using the HP USB 2.0 dock but the screens constantly freezes.

 

It appears HP have thought more about quick launch to market than getting the correct proposition for the user.

 

This is a commercial box but with no working dock........................seems more consumer than commercial!

 

Any help regarding a fix for dock issue would be appreciated.

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Student
Cinwood
Posts: 2
Registered: ‎04-22-2012
Message 6 of 11 (1,887 Views)

Re: HP Folio 13 docking problems

I'm having the same issue. Has HP come up with a resolution?
Posted from Apple iPad
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Top Student
Aleksuz
Posts: 5
Registered: ‎03-26-2012
Message 7 of 11 (1,848 Views)

Re: HP Folio 13 docking problems

I dont have the computer at my location as i work for a company that sells, supports and mainentain computers for other companies.

 

Is there any way that you can help me regarding this problem without me having the computer for my disposal?

 

Any tips and triks thats worth trying that you know of?

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Top Student
Aleksuz
Posts: 5
Registered: ‎03-26-2012
Message 8 of 11 (1,847 Views)

Re: HP Folio 13 docking problems

I dont have the computer at my location as i work for a company that sells, supports and mainentain computers for other companies.



Is there any way that you can help me regarding this problem without me having the computer for my disposal?



Any tips and triks thats worth trying that you know of?
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Student
Cinwood
Posts: 2
Registered: ‎04-22-2012
Message 9 of 11 (1,834 Views)

Re: HP Folio 13 docking problems

After an online chat with HP Support, we confirmed the issue was not the dock.  I am using a Toshiba Dynadock U.  I contacted Toshiba and, after downloading and installing the most current drivers as well as changing a setting in ie9 internet options (Advanced, Accelerated Graphics, checked-Use software rendering instead of GPU rendering) the problem was resolved.

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Student
Disit
Posts: 1
Registered: ‎04-23-2012
Message 10 of 11 (1,729 Views)

Re: HP Folio 13 docking problems

Hi, I have exactly the same issue with my Folio 13-2000. Connected to an external screen using the HP USB 2.0 dock but the screens constantly freezes.

Thanks

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