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HP G71 will not power on (4149 Views)
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Intern
DerBear
Posts: 47
Registered: ‎06-03-2010
Message 1 of 8 (4,149 Views)
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HP G71 will not power on

My HP G71 computer will not power on. It was fine 2 weeks ago then went on holiday, came back and won't power on. Have taken battery out, disconnected power cord. When re-installing the light shows up on the side of the computer where the power adapter goes and the 3 lights come on the front of the notebook but then after a minute or so goes off. Any ideas?

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Professor
kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
Message 2 of 8 (4,100 Views)

Re: HP G71 will not power on

Perform a hard reset on the Notebook. To perform a hard reset, follow the steps below.

  • Unplug the AC adapter from the notebook PC.
  • Remove the battery from the notebook battery compartment.
  • Disconnect any external devices or peripherals connected to the notebook. Press and hold down the power button for about 15 seconds

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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Intern
DerBear
Posts: 47
Registered: ‎06-03-2010
Message 3 of 8 (4,092 Views)

Re: HP G71 will not power on

Did that and nothing happened. Any other ideas?

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Professor
kamat_hp
Posts: 2,446
Registered: ‎07-20-2010
Message 4 of 8 (4,090 Views)

Re: HP G71 will not power on

As hard reset didnt resolve it and you told earlier lights blinks 3 time, kindly check link below for LED sequence and verify if its same

 

http://h10010.www1.hp.com/ewfrf/wc/document?docname=c01443366&tmp_track_link=ot_recdoc/c01442956/en_...

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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Intern
DerBear
Posts: 47
Registered: ‎06-03-2010
Message 5 of 8 (4,084 Views)

Re: HP G71 will not power on

The light goes on and stays on where the power plug is inserted into the right sight of the pc.

The 3 lights on the pc on the left top side stay lit for about 45 seconds then go out. No blinking at all.

Any other ideas?

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Intern
DerBear
Posts: 47
Registered: ‎06-03-2010
Message 6 of 8 (4,056 Views)

Re: HP G71 will not power on

Nothing worked. Computer now in Staples for them to fix. Early indications show that even they don't know.

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Student
melmac
Posts: 1
Registered: ‎09-02-2011
Message 7 of 8 (3,961 Views)

Re: HP G71 will not power on

same with mine wont fully start up. took back to staples they have no clue, sent out 4 warrenty, sent back and said water damage bull **bleep**. i spent an xtra 150.00 for that

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Intern
DerBear
Posts: 47
Registered: ‎06-03-2010
Message 8 of 8 (3,953 Views)

Re: HP G71 will not power on

Staples finally said the mother board was shot. $500. Had to buy a new comuter.

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