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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi

i got Hp mini 2133 here

it worked fine before, but suddenly it is locked when startup

when i turn it on, the bios screen appeared and then asking a password

i have never set any bios password before

here is the error message

 

fatal error

 

cnu9442f9r

 

something like that

i can not even enter windows coz it is stuck at there

 

please help me

i need it to do my working

 

i appreciate any help

best regards,

Me

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try entering:      e9lovv78ob        ( Note that the 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Try entering:      e9lovv78ob        ( Note that the 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

thanx for the very very quick answer

 

i entered the code u gave as the password

it worked

 

but now it's stuck at hp logo with menu

<F9> = Change Boot Device Order

<F10> = BIOS Setup Options

 

and go nowhere no matter what buttons i press

 

any solution?

HP Recommended

Hi,

 

Try a Hard Reset as follows.

 

Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery, plug in the AC Adapter and see if the notebook will start-up - use the master password again if prompted.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

thanx again for the solution

 

i followed this thread

http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/HP-mini-PC-startup-problem/td-p/220084/p...

and i followed jbrown1690's suggestion about pulling off the webcam cable and it works

 

thanx a lot guys

you are the best, quick answer and very helpful

 

Credits go to DavidPK and jbrown1690

two thumbs up for you guys

 

best regards,

Me 🙂

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