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02-15-2010 09:05 AM
My Pavilion Laptop suddenly just turns off, the screen goes black and off it goes. When I press the power button, it resumes Windows to where I was before.
We first thought it was due to Windows being corrupt and needing a total reinstall. I was using Vista which had been pre installed and in use since I bought the laptop at the end of 2006. When it was new it never did this, its been over the last year approx. We have now installed Windows 7 but it still does it.
I am wondering if this is a safety feature in built so that when the laptop reaches a certain internal temperature it switches off to protect it from total overheat but I can't find anything written about such a feature in the manual that came with it. The manual isn't that great anyway.
I don't get any warning, no error message-nothing...screen just t goes black and switches off!
Can anyone advise please?
02-16-2010 08:22 PM
Hi there! Welcome to the same problem!
Mine is the same model, I noticed it was getting pretty hot after a couple of hours use, and sure enough it shut off all by itself mid-work. Black screen - nothing....After a half an hour cool off period, it was able to restart. I recently bought a USB driven fan unit to put underneath the laptop - but too late! Now the thing shut down recently and will not boot up. I didnt make any recovery disks and am hoping hp in Singapore will be able to help me. All I can say is, keep it cool, make recovery disks, back up all your stuff NOW and pray that it doesn't go the way mine did. Good luck.