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02-08-2012 08:34 AM
My HP Pavilion g6-1145sg will not boot anymore, what must i do? He stops with booting at the Windows 7 logo, I tried everything, I even tried to recount him with the Windows 7 instalation DVD, but nothing worked, At least tried a "Primery Hard Disk Self Test", and then he said: "Hard Disk 1 Quick (303)". What shall i do? I still have warranty. I made pictures of the specifications/number's , the laptop and the error message: Click Here For The Photos. Here are pictures/PDF's for the warranty "things": Click Here For The Photos (I found the warranty PDF on my second HP Pavilion g6-1145sg that I bought at the same time in the same online store for my son). I hope you can help me, thank you in advance.
MJ van der Velden
PS. At the account is the name of my wife.
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02-09-2012 03:42 PM
The 303 error would indicate that your Hard Drive is failing and will need to be replaced - this is also consistent with the booting issues you describe.
As your notebook is still under warranty, contact HP ( the telephone number can be found on the relevant link below ) and arrange to have the drive replaced.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
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