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Honor Student
OliverPotter
Posts: 2
Member Since: ‎12-26-2011
Message 1 of 19 (15,293 Views)

HP Pavilion g6-1257sa keyboard problem

I'm having this problem with my HP Pavilion g6-1257sa laptop keyboard. It seems to happen at random. When 'it' happens, I can't use any of the keys, and when I click on things it's like shift is stuck. When I click on a internet URL, it opens in a new tab. The only solution that I know of is to turn the laptop on and off. Anyone having this problem?

 

 

Student
gg2011
Posts: 1
Member Since: ‎12-27-2011
Message 2 of 19 (15,240 Views)

Re: HP Pavilion g6-1257sa keyboard problem

Hi,
I am using a  HP Pavilion g6-1232sa which gave me the same 'it' trouble as you describe. And you are very right in describing it as a behaviour similar to the shift key being pressed. Any one else having similar problems? any resolutions? 
 

Student
Abuba3000
Posts: 1
Member Since: ‎01-04-2012
Message 3 of 19 (15,009 Views)

Re: HP Pavilion g6-1257sa keyboard problem

It's also affecting the A3S74EA. It looks like it is locking the ctrl button and happens after using gestures on the mouse as it doesn't happen for me when using a seperate mouse.

Honor Student
OliverPotter
Posts: 2
Member Since: ‎12-26-2011
Message 4 of 19 (15,003 Views)

Re: HP Pavilion g6-1257sa keyboard problem

Yes same with me; when using a USB mouse it never happens.

Student
birdie64
Posts: 1
Member Since: ‎01-05-2012
Message 5 of 19 (14,953 Views)

Re: HP Pavilion g6-1257sa keyboard problem

I too, have the same problem on the Laptop I bought my daughter. Has anyone been able to get HP Tech support to give them a solution.

 

 

Student
hp_ndf
Posts: 1
Member Since: ‎01-17-2012
Message 6 of 19 (14,740 Views)

Re: HP Pavilion g6-1257sa keyboard problem

I'm having a similar problem, except it's the "alt" key that activates by itself. Seems like there are similar reports all over the web. Kinda surprised there isn't a class action lawsuit over this yet.

Student
bobbiexbran
Posts: 1
Member Since: ‎01-23-2012
Message 7 of 19 (14,609 Views)

Re: HP Pavilion g6-1257sa keyboard problem

So I got my G6 January 12th and already am on my 2nd one.. the keyboard is also acting up on this one as well. I troubleshooted with HP Tech Support and he basically had me check my updates, uninstall and reinstall the keyboard driver, and it's still being a lemon. I recommend taking it back asap and getting a Lenovo! HP sucks! I'm going to return mine right now! Sick of this!

Student
yorkiegal
Posts: 1
Member Since: ‎02-10-2012
Message 8 of 19 (14,427 Views)

Re: HP Pavilion g6-1257sa keyboard problem

I'm having the exact same problem. I took my laptop back today after one week and explained the problem with the keyboard locking. They exchanged it for me. Guess what? The exact same problem with the new laptop so it's back to Curry's I go tomorrow, this time for a refund. btw when I rang their tech support line they didn't have a clue.

Honor Student
sambuchanan1
Posts: 4
Member Since: ‎02-12-2012
Message 9 of 19 (14,396 Views)

Re: HP Pavilion g6-1257sa keyboard problem

I too have this problem and restarting my laptop everytime it happens is making me angry! If its a persistant problem then why arent HP trying to fix it! grrr

Honor Student
sambuchanan1
Posts: 4
Member Since: ‎02-12-2012
Message 10 of 19 (14,354 Views)

Re: HP Pavilion g6-1257sa keyboard problem

Does anyone from HP even read these posts or are we all just talking to ourselves?

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