08-27-2010 06:09 PM
I have an HP Pavilion tx1000, and I also have the infamous black screen with with all lights and fans working. I've also tryed over and over and over somemore, soft and hard resets. I've eliminated the power supply being the problem by removing the battery and powering on with ac adapter, turns on to black screen as usual, so my power supply is healthy. What i'm looking for is a solid reson this is happening and what can i do about it, without having to by a new computer. I would think that HP would help in this situation. Cheers
08-30-2010 12:41 PM
I have had the same issue and was goiing to send to HP for repair with another computer. Tech tried to tell me out of warranty and charge for same as getting another computer. It is still supposed to be under warranty and is not as major as tech tried to make think.
We have found that it is a sign of to low of power registering from batery needing a new battery not a new power supply. We have two of the same model as well as few others. Typoicaly will happen when battery has been allowed to run completely down and has not sufficiently fully charged yet, computer has become hot in trying to charge at same time. Leave it alone to fully charge 1/2 to full day and see if it will come up again with/without new battery.
10-17-2010 06:32 PM
Did you find any solution for your black screen? I have the same problem. First was the wireless stopped working and now I have a black screen with lights on but nothing on the screen. I called tech support and after paying $50 for the diagnosis he told me that I have to send it for repair and that it will cost $298!!! I already invest on the new AC cable, wireless and $50 for the diagnosis.
iN GOOGLE THEY ARE 100S OF PEOPLE WITH THE SAME PROBLEM.
cAN HP PLEASE CREATE A RECALL FOR THIS TYPE OF LAPTOP AND REPAIR IT?
wAITHING FOR YOUR PROMPT RESPONSE!!
10-17-2010 08:54 PM - edited 01-18-2012 10:07 PM
Nvidia is replacing many of these laptops.Check your model here:
Not on the replacement list? Next best alternative>>
Nvidia GPU Repair
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12-03-2011 08:35 PM
MY HP TX1000 KEEPS STAYS BLACK WHEN I TURN IT ON,MOST OF THE TIME I HAVE TO RESET IT ,OR TURN IT ON AND OFF A NUMBER OF TIMES FOR IT TO ACTUALLY TO KICK ON,,AND WHEN IT DOES IT'LL STAY ON TILL I TURN IT OFF AND TURN IT BACK ON ,I HAVE TO REPEAT THE SAME THING OVER TILL IT KICKS BACK ON,CAN SUM1 HELP ME
01-18-2012 02:43 PM
I still have my laptop in a drawer. With the black screen problem. I had bought the warranty and send them the receipt and never answered. Try to solve the problem for months until I get tired. I wonder if something has been resolved the problem with this model. Still I have all the document. Thanks to HP I switch to Mac. and the printers to Brother. After more than 10 year with everything HP. 4 Printers, external hard drive, etc. TX 1000 was my first laptop.
05-01-2012 09:39 PM
I do not see a definitive root cause here... Can't fix what is not known to be broke. So, do we have a list of probable causes?
is this power related?
Is this video chip related?
06-08-2012 12:17 PM