Posts: 1
Member Since: ‎10-06-2013
Message 1 of 3 (146 Views)

HP Pavillion DV7 black screens every so often

Hi, every so often my Pavillion DV7 black screens and when it does the speakers crackle. I've tried everything to fix it, but no avail. Does anyone know how to fix it?

Posts: 5,475
Member Since: ‎09-03-2013
Message 2 of 3 (120 Views)

Re: HP Pavillion DV7 black screens every so often

Hi Piecar,


When you say you have “tried everything” what does that entail? What version of operating system are you running? There are quite a number of different Pavilion dv7 products can I get the product number please? Is the crackling noise keep going or does a couple of crackles and then stops?


Finding your OS:


Finding your product number:


Thank you,





Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Thank you,


I work on behalf of HP
Distinguished Professor
Posts: 2,683
Member Since: ‎11-17-2008
Message 3 of 3 (117 Views)

Re: HP Pavillion DV7 black screens every so often

Have you updated the video driver (and bios - some video driver has dependent functions in the bios)?
* I am an HP employee. *

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

***Click on White “Kudos” STAR to say thanks!***
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation