HP ProBook 4310s Windows 7 Startup Issue

[JakeATSustainIT]

Hi,

My technical director is having issues with his HP ProBook 4310s. He has recently installed Windows 7, which no hitch at all - runs okay (when it wants to).

Nearly every single morning, when he starts his laptop up, and signs in (not a network sign in, but local) it hangs for around 10-15 minutes before it's completely responsive (and when it does become so, it's fine for the rest of the day).

I've done the usual - checked start-up services and applications, and I've disabled non-needed ones etc. I've re-installed the drivers etc.

I think it's the docking station he is using that's causing the problem - It's the HP DisplayLink USB Docking Station. He's running a monitor from his laptop itself, and all other connections from his Dock (Mouse, Keyboard, Network Connection, secondary monitor).

There has been some occasions when one screens acts unusally; a reboot of the HP Dock rectifies this. This morning, the laptop was doing the same thing - I asked him to reboot the dock and it seemed to work soon after he plugged it back in.

If I'm barking up the wrong tree with the dock, I want to know what other things I can check to see if it's something else affected the laptops startup.

Additional information:

A/V: Avast Free

Spyware: SpyWare Terminator (just Spyware scanning)

and all the usual business apps (Office 2007 etc etc).

If there is any other info you need, let me know.

[JakeATSustainIT]

Anyone? My boss is getting so annoyed with this issue.

Many Thanks,

Jake

[DavidPK]

Hi Jake,

I've not used Spyware Terminator, but it looks like it uses realtime scanning - so does Avast and this could well be causing a conflict if both applications are trying to access the same files at the same time.  The first thing I'd try is to uninstall Spyware Terminator and when this has completed, restart the notebook and see if this has helped the issue.

Regards,

DP-K

[JakeATSustainIT]

Hi David,

Thanks for the reply. I'm aware that both software applications have 'on-the-fly scanning', but I have disabled this feature in Spyware Scanner, to eleveate the problem beforehand, so I think this isn't problem. By alls means I can try it, but it will leave our network with a security risk (I will try it with the network cable removed).

If you have any other tips, please tell .

Many Thanks,

Jake Bloomfield

[DavidPK]

Hi Jake,

I really would see if there is any improvement after uninstalling SpyWare Terminator - you're suggestion of doing this while disconnected from your network will ensure safety.

Regards,

DP-K

[stallion84]

tell your boss to hibernate instead of shutting down everyday.